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Quickly locate Yahoo technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Yahoo page at any time.

Customer Service

Phone:
866-562-7219

How to reach a live person:
Press 2 when recording asks for your selection

Hours of Operation:
Mon-Fri: 6am - 6pm PT

Email:
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Customer service link:

Description:
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  User Comments  
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I can't change my email are my password because I"am dealing with the Oil companies,will you please put the above back as it was.

kathryn Huff 6/17/13 8:48PM

Attempts made to call but no one on duty. Searched for answers to my problem. None found. My problem: Cannot print email. Only heading and footer prints with blank in middle. Send help!!! Operating system Windows 7.

Betty T. 6/17/13 2:48PM

ALL TOGETHER NOW: LET'S ALL BOYCOTT YAHOO!



Let's all use the FREE PRESS RELEASE SERVICES on the web and all of us write press releases. For those of us w/some money, let's use PRWeb to blast out millions and millions of press releases. Start by announcing that Yahoo's "new", crappy, unwanted email format has now cost Yahoo! its customer base. Then blast some more press releases telling the world that Yahoo's stock is being dumped worldwide on news that Yahoo has gone "personless", has lost its customer support and all of its customers are moving on to using Gmail.



If each person experiencing this crap writes just 1 simple press release it will add up to millions of press releases crowding the search results and being read by journalists.

Next, let's all use YouTube and post videos expressing how Yahoo sold out its customers and dumps them on the phone when on hold. We can also use other video services like Flickr (a Yahoo product!), DailyMotion, LiveLeak, etc..

Post your videos and press releases inside of each of these blogspot blogs and do everything to be sure your blog appears high in search results.


If millions of blogspot blogs with similar names flood the web, Yahoo will have no choice but to pay attention.

Let's use the POWER OF MILLION to bring Yahoo down or to GET BACK OUR OLD YAHOO CLASSIC!

YahooCouldGoBankruptBadMailServi 6/17/13 1:16PM

6/16/2013: Why cant you get anyone on Yahoo to listen to their customers and RESPOND? You can write till your fingers fall off and no one listens or care. I have been trying to get my old Classic Yahoo to be restored to my pc and no one gives a "rats ass" on how one feels about it. Read all the blogs about the New Yahoo and NO ONE likes it> Why doesn't this matter to the creators of yahoo. Maybe we should all shut yahoo down and try a different web page? I am trying to give them the benefit of the doubt but its getting hard that no one will listen. SUE

Swedish Elf 6/16/13 7:40PM

I totally agree with the others here that the new yahoo webmail sucks, For 6 years I was very happy with yahoo mail "classic", I had the mail plus account for 6 years. Now I am forced to use the new interface. Wow what a mess, what are the yahoo "engineers" thinking of? I'm so disappointed that I discontinued the mail plus account and I'm thinking of looking for better alternatives. Not so long ago I was a Yahoo fan, now yahoo is the same as the others, no customer support whatsoever, they don't listen to their customers, they see them as advertising target. Pity pity pity.

Frank 6/16/13 4:06PM

The new email suks. There are fewer options than what was previously available. Such as, if you deleted a contact on your email list and then changed your mind, you could go back and restore it. Nothing like that now. There has not only been no improvements on the so-called New and improved email, it is much worse. Not that the customer's opinion's matter to Yahoo.

tlsimm 6/15/13 1:07PM

I'm having the same problems that most other are having: FORCED in to a new mail interface, and no support or way of expressing my greavance. The worst part is the new mail interface doesn't work very well. E-mailing to groups, I must still select each person from a list. No quick e-mail address entry, I must selct them from one-by-one from the address book. WORST of all, I cannot forward HTML formatted messsages. When i try to forward they go as simple text and I loose any pictures or graphics.
MS Live (hot mail), I think you will have a new customer. Good bye Yahoo!

Uncle Dave 6/14/13 2:07PM

Can not reach a live person. Went to print an email and it tried to print hundreds of pages. Started 06/14/2013

jsmsecom 6/14/13 11:28AM

The worst help...or do I say NO HELP!!! Waited for hours only to be asked to hold again... them dumped. This happened several times! I can find NO REAL HELP!
All of my contacts are lost as well as the in and out going emails...all folders...everything...and

Lynda Shroads 6/14/13 9:12AM

Yahoo forced me into the new mail. I was keeping the old mail because of the ability to limit search results based on several parameters (date, string search specifically in subject or body, sender, receiver, etc). Although it seemed not to work perfectly all the time, it allowed a much more exact way to find the specific email needed.

The NEW METHOD is fast, but not helpful as it returns many many more results. POOR DESIGN CHANGE !!

S Y 6/14/13 7:26AM


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  User Rating  
Based on 817 votes
1.8
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