Qwest customer service

Qwest was a telecommunications company providing phone and Internet service to customers in the Mountain States region of the United States. Qwest was acquired and rebranded by CenturyLink in 2011. Qwest customer service is now provided by CenturyLink. Centurylink offers customer service by phone and email support.

Customer Service

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  • How to reach a live person:
    • Press 1 for English

      Keep speaking "operator" until transferred
  • Hours of Operation:
    • Mon-Fri: 8am-6pm MT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

Technical Support for DSL

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  • How to reach a live person:
    • Keep pressing "#" ignoring all messaging. The system will eventually give up and transfer you to an operator. Took me about 7 times.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


A lot of spam calls coming from this company. Seems like they were bought out by Century Link, what if we give them a call instead?

Posted by Anonymous


I have received 3 phone calls; this morning, just after 6 am. In an obnoxious voice, the person says hello twice and hangs up. Harassment in my view.

Posted by Viena


Hi good evening we are a restaurant in fort pierce FL someone of this company call us to place a order they came an got the order an leave us a card that is declined we need to get our payment

Posted by Anonymous


Great, it is 1:12 p.m. Pacific Standard Time, I have questions and need to order a land line in Pocatello ID, and a recording comes on telling me that you office is closed and call during regular business hours. What the heck? when are your business yours, says here on the screen you are open! Great customer service.

Posted by M Rick


Dear Qwest, I continue to recieve unwanted calls from 307-352-29xx (usually 2935). I found that this is from a Qwest service area and instructions were to contact you. The land line number where the calls are received is 301-469-4986.

I would greatly appreciate a reply from you that you received this information - and if there are actions that you can take to remove this landline from receiving these frequent unwanted calls. Thank you,

Customer Service Ratings

Based on 222 votes.

2.6

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Qwest customer service news

Quincy Jones Preps Jazz Video-On-Demand Platform Qwest TV

Quincy Jones' new subscription video-on-demand platform dedicated entirely to jazz will launch December 15th. Qwest TV will offer a curated lineup of over 100 “concerts, documentaries, interviews and archives of premium jazz and related eclectic music ...


MetTel taps Qwest, MCI veteran Gowen to lead federal team, expands DC office to support EIS contract

“But just as important is making promises you can keep and delivering on them with superior customer service, for which MetTel has set the industry standard.” In August, MetTel was named along with AT&T, BT, CenturyLink and Verizon as part of a group ...


Former Qwest CEO Nacchio claims on TV his jail time was NSA payback

Former Qwest CEO Joe Nacchio appeared on national television Thursday, saying his insider-trading conviction was retaliation by the National Security Agency for purportedly refusing to participate in a spying program. Nacchio's appearance on Fox ...

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