Posted by Anonymous
I will not pay $1 to be charge$40 to pay my fone bill with the fonnope nope e I bought from y'all. I need my bill payment online and app is corrupted does not work I need a really expert costumer service rep to get this paid
Metro PCS customer service
Metro PCS is a prepaid mobile phone network provider in America. Metro PCS is owned by T-Mobile and provides service on T-Mobile's infrastructure. Metro PCS offers customer support and service via phone or email.
- How to reach a live person:
- Keep pressing "#" through all messaging and the system will eventually give up (after around the 4th time) at which time it will ask you to either press 1 to continue or hang up. After you press 1 you will be connected to a person after a series of beeps.
- Hours of Operation:
- This information has not been added.
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- This information has not been added.
- Email:
- This information has not been added.
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- Customer service link:
- Main Company URL:
- Description:
- This information has not been added.
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- How to reach a live person:
- This is a direct number to a live person.
- Hours of Operation:
- This information has not been added.
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- This information has not been added.
- Email:
- This information has not been added.
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- This information has not been added.
- Customer service link:
- Description:
- This information has not been added.
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- This information has not been added.
User Reviews
31
Jul
01
Jun
10
Oct
Posted by Yungbuc28
I lost my phone back on July 28th 2017 and didn't get a phone to August 18ty and they won't refund me.my money and they had also made me pay 100$ for a month of service I didn't use and they over charged me when I went and bought a new phone and charged me 30$ in fees I would like to be refunded or get the minutes for the months I paid for and the day's I lost on the minutes and no one will help me I am probably going to switch phone company I have never been thru this
19
Jun
Posted by Anonymous
On June 19th I spoke with a rep about some changes dealing with my payments. And I asked to speak with a manger to complain about why my phone is not making calls from my device on Wi-Fi I was hung up on and blocked from speaking with a rep I am passed off right now and I will pay my bill but I am asking for a discount your manger played ass they did not hear me and then disconnected the call
15
Jun
Posted by Anonymous
They lost a new customer they didnt even have, I was interested in switching to them for business purposes so had some presales questions about porting and vanity numbers , and no matter what could not get to thru a rep even with the details on this site. Well if you cant answer my presales questions, I guess i pay for your services. To bad Metro, your loss not mine. . . its a shame you guys have come to this I used to have you guys on 2006 and at least i could talk to some one at that time. . SMH