Posted by Anonymous
Tmobile screwed me over. They said they would pay for my Early Termination Bill, i am still waiting for it to this day. My email said I would have it within 8 weeks and this is week 10. I called customer service and the representative lied to me and said it was shipped out on April 1st. Today is April 17th, I told her it does not take 17 days to ship something. She gave me a fake tracking number and then blamed my parents for taking it. I left Tmobile and I am not getting my Early Termination credit now. I now got stuck paying the fees. I also got lied to saying I had phone service where I was moving, as soon as I got there there was no service in my area. If you ever consider switching to Tmobile, you might want to reconsider unless you want to get lied to and ripped off. The costumer service is terrible and phone service sucks.