Dropbox customer service

Dropbox is a cloud storage service allowing customers to save and share electronic documents across the web. Dropbox is a free-based business model. Customers can have limited use of the service for free and pay for expanded use. Dropbox customer service is offered by an online FAQs page.

Leave a Comment
Update this Listing

Customer Support

Update this Department Add a Comment

Phone: 415-986-7057

  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This is the number to the Dropbox corporate office. They direct any customer service and technical support inquiries to their web site.

User Reviews

08
Nov

Posted by Anonymous


on 11/8/17 at 1:06PM

I have used up my options. I will file a formal complaint with the Attorney General's office with a cc to your San Francisco Corporate Offices regarding this totally unacceptable way of dealing with monetary issues. I got as far as a "professional expert" who wants $5 up front and $42 later... I cancelled my Drop Box Acct. months ago. Drop Box continues to bill my Master Card $10.87 per month. It will cease and descist in March 2018 when the card renews. I am saying now.. On site. Cancel the charges to my Credit Card.

15
May

Posted by kellyewhit


on 5/15/17 at 7:22AM

Dropbox is a scam. You closed my account but keep charging my card, and will not return messages regarding fixing this problem! :-( I am reporting you to the better business bureau!

16
Mar

Posted by Magi Rodgers


on 3/16/17 at 6:55AM

I need to talk to someone about my account it is messed up and I cannot get it fixed--you are wanting to charge me twice...i am missing one of my accounts.



I have now sent 4 emails called so many different numbers I am so frustrated please call me

12
Feb

Posted by Anonymous


on 2/12/17 at 12:23PM

While I have enjoyed dropbox. I have come to realize the scam you are. I have been wrongly charged on my credit card for $100.00 which just showed up on my account. I am not able to reach a live person to discuss this. I can't reach anyone in the US as you have outsourced to India and where ever else. The people who answer these calls are RUDE on the phone. I do not want your product anymore!!!

Completely annoyed!!!!!!!!!!!!!!!!!!!!!!!!!!!

26
Jan

Posted by [email protected]


on 1/26/17 at 4:08PM

Impossible to get someone to answer! They are thieves! I have sent them numerous emails and attempted many calls to inquire about a business account my 16 year old unknowingly opened. He was tricked into entering a credit card and was billed for an entire year! He was never able to use it I called the minute the charge posted in my account and they refuse to reimburse. Thieves!!!

View all 57 Dropbox customer service reviews »
Customer Service Ratings

Based on 184 votes.

2.6

Get Immediate Help

Have a Dropbox question? Get immediate Dropbox support from HelpOwl.com.

Got an Idea?

Have an idea for Dropbox? Submit, rate and comment on Dropbox ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Dropbox corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Dropbox customer service rankings, employee comments and much more from our sister site.

Dropbox customer service news
contacts 18OO-3491082 dropbox support care

... DROPBOX laptop customer service tech support phone DROPBOX number telephone number for DROPBOX support DROPBOX contact phone call DROPBOX customer support DROPBOX pavilion phone number DROPBOX technical support telephone number DROPBOX print help ...

How Dropbox dropped the ball with anonymized data

The policy states Dropbox may share customer data with “certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our services,” and includes a list of those trusted ...

Did the IPO Market Seem White-Hot Over the Last 6 Months? You're Right, It Was

If the last time you checked in with the IPO market was 2016, you're in for a big surprise. The market that two years ago seemed to be entering a long hibernation came back to life in 2018, and so far, it's having one of its best years on record. As of ...

Related Companies

Listings for companies similar to Dropbox: