Match.com customer service

Quickly locate Match.com technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Match.com page at any time.

Customer Service

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User Reviews

Posted by sjobrown3333


My profile say I am a women seeking a women...I don't know how to change it to say I am a women seeking a man

Posted by Anonymous


I would like someone to contact me about my email adress . My real adress is but when I signed up I signed up as tanyabradford@hotmail.com because it said it was already in use. So now does that mean I can't receive emails or notifications to my current adress ??

Posted by Anonymous


I have an account with you and I've tried to delete it and I still get emails and show up on your site. I would really appreciate it if you would remove everything. My account name is tigersbaby. Thank you.

Posted by Anonymous


Please be careful on the site, I met a scam artist on the site. Asking for money. Had fake pictures up of himself and his daughter. There are slot of fake profiles. No one deserve to be manipulated...

Posted by Anonymous


I cancelled my account after about a week. I got a lot of scammers, who write in broken English, who contact me. I believe I only paid for one month, so I'm trying to get through to make sure they don't charge me more. I'm a decent enough looking guy, but there were scammers EVERYWHERE on that site, It sickened me! They really need to get a reign in on this activity. Just a sad site. Horrible!

Customer Service Ratings

Based on 184 votes.

2.8

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Match.com customer service news

Exclusive: Match.com asks bisexuals to pay DOUBLE to search for both men and ...

In a customer service reply to a bisexual user obtained by Pink News (h/t Emily Magdij), the company admitted: “We understand you are bisexual and would like to be able to search for both men and women”. “Bisexual members would be required to have 2 ...


Match.Com Will No Longer Make Bi Users Pay For Two Separate Profiles

This announcement of policy change comes in the wake of a Pink News article entitled "Match.com asks bisexuals to pay DOUBLE to search for both men and women," in which the news service republished a customer service response from 2013. It read, in ...


Match.com Is Now Slightly Less Awful Toward Bisexuals

Judging by the typos in the above customer service message, we're not all that confident that forcing bisexuals to deal with further bureaucracy is going to make anything "easier." Plus, it doesn't help Match's case that it has published a blog post ...

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