Match.com customer service

Match.com is an online relationship-planning site whose offices are located in Dallas, Texas. Match.com was originally started as an experiment to prove the capabilities of digital classified advertisements. Match.com's customer service is relegated to a simple submission form.

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Customer Service

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Phone: 800-926-2824

  • How to reach a live person:
    • Press 6 for customer service
  • Hours of Operation:
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  • Email:
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  • Description:
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User Reviews

03
Jul

Posted by Anonymous


on 7/3/23 at 11:12AM

ok, they took an additional payment from my card, after all my payments were paid off already for the subscription. Customer service phone number doesn't have a live person option, just a recording telling you where to go on the website for help. there is no option of what to do when the website takes more money than agreed upon. Sounds like a dirty business guys, not cool. deleting the account, even though I still have time left in the subscription, but there is no guarantee that they will not take more money from me without my permission. Sad story. I wish others have better experience.

23
Jun

Posted by Sweet gal


on 6/23/23 at 4:37PM

Hi, I am having trouble getting into my account yet when it asked for to verify my phone number that's where I'm having trouble. I have just a cell phone number and it keeps saying that I can't use it but I don't have any anything else to use so I'm wondering if there's something wrong with my account or what the problem is I tried changing my password email I don't want to do. Thank you, Kirsten Neelon.

10
May

Posted by Curiouxs246


on 5/10/23 at 11:24AM

Paid My Money. After That Could Never Access Account
I Want Account Delete Asap.
Delete Account Please, Then Send Me Confirmation

19
Apr

Posted by Anonymous


on 4/19/23 at 1:37PM

Just terrible customer service, you get the run around, very hard to talk to a real live person. Other dating sites have live phone reps to help with log on problems.

09
Sep

Posted by Anonymous


on 9/9/21 at 5:53PM

I want my money!! Nearly 6,000 people have complained about you all taking money illegally from accounts. Hanging up on customers is not an acceptable behavior. You SUCK. Give me my money.

View all 713 Match.com customer service reviews »
Customer Service Ratings

Based on 255 votes.

2.5

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Match.com customer service news
Match.com Glitch Resurrects Old Profiles

Many former Match.com users are worried about the site's data security after their old accounts were accidentally reactivated. A spokesperson for Match Group, which also owns dating apps OkCupid, PlentyofFish and Tinder, confirmed to The Verge that a ...

Brooklyn Decker Wants to Help You Get Dressed for a Date

Since launching the wardrobe operating platform in March 2017, Decker noted that most feedback has been related to getting dressed for a date. “We wanted to figure out if we could find a solution for this. We said, let's reach out to the leader in ...

Colourpop and Match Created the Perfect Raspberry Lipstick in Honor of National Kissing Day

Aside from the fact that today is National Kissing Day, we have great news for you: Match.com and Colourpop have teamed up to create your new favorite lipstick — and you're hearing about it here first. After surveying 3,000 Match and ColourPop singles ...

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