Match.com customer service

Quickly locate Match.com technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Match.com page at any time.

Customer Service

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User Reviews

Posted by Anonymous


I emailed Match the other day. I had signed up for one month to try it out and then when I went to go on the site again, I ended up with a 6 month extension to my subscription. How do I cancel it?

Posted by Kate


Hi, I have not subscribed to match but I filled in a profile, now I cannot delete the account. My Membership number:

Can you please delete the account,

Regards

Kate

Posted by Anonymous


Help, I'm trying to cancel but it seems impossible. I have found someone at the site and need not look anymore.

Posted by sjobrown3333


My profile say I am a women seeking a women...I don't know how to change it to say I am a women seeking a man

Posted by Anonymous


I would like someone to contact me about my email adress . My real adress is but when I signed up I signed up as tanyabradford@hotmail.com because it said it was already in use. So now does that mean I can't receive emails or notifications to my current adress ??

Customer Service Ratings

Based on 184 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Match.com customer service news

ViralHeat a Match.com for businesses and consumers?

In addition to sales, customer service gripe control is also in the works. While these might not be the love letters businesses hope to get from their consumers, having direct connection to grievances may increase customer retention and satisfaction ...


Match.com and Husqvarna Win Gartner & 1to1 Media CRM Excellence Awards ...

Oracle's RightNow Dynamic Agent Desktop Cloud Service empowers Match.com customer service representatives with access to a central, self-learning knowledgebase with historical, accurate customer information. -- Husqvarna, winner of the Gold Social ...


Match.com, PlentyofFish, and BSkyB : Clueless about how to sign people up

According to various articles, the CEO of PlentyofFish, Markus Frind, is a one man band and apparently thinks that customer service is a needless overhead thus any email messages to the company are simply ignored. While those two companies have ...

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