Match.com customer service

Quickly locate Match.com technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Match.com page at any time.

Customer Service

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User Reviews

Posted by Anonymous


No money i thought it was free

Posted by Anonymous


Hello, match.com will not accept my email for registration/ email verification purposes. I have entered 3 email addresses and nothing works. What gives? This is an annoyance that should not exist. Please let me know what you can do to help.

Posted by Anonymous


Why doesn't this company put their contact information on their website instead of putting existing and potential clients on a goose search. If you cannot be reached when needed then what is the essence of even doing business with a company that lacks basic customer service???

Posted by Anonymous


I have tried several times to join your site. Have been told repeatedly that I cannot use my email address. If this is an omen, as I am already annoyed, then maybe I should shop elsewhere. The email I gave you is the only email address I have. So what seems to be the problem ??? I found a 1.800 number only to be told that you do not work weekends???? Well that's too bad, as I work during the week. I would like to hear back within 24 hours or I look elsewhere. Respectfully, Suzanne

Posted by Anonymous


I have moved. I am trying to create an entirely new profile and updated information but the site isn't allowing me to start as a new subscriber even with a new email address.

Could someone call me to walk me thru it?

Thank you,

Linda Ungerleider

203-231-3002

Customer Service Ratings

Based on 185 votes.

2.8

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Match.com customer service news

Match.com and Husqvarna Win Gartner & 1to1 Media CRM Excellence Awards ...

Oracle's RightNow Dynamic Agent Desktop Cloud Service empowers Match.com customer service representatives with access to a central, self-learning knowledgebase with historical, accurate customer information. -- Husqvarna, winner of the Gold Social ...


Match.com, PlentyofFish, and BSkyB : Clueless about how to sign people up

According to various articles, the CEO of PlentyofFish, Markus Frind, is a one man band and apparently thinks that customer service is a needless overhead thus any email messages to the company are simply ignored. While those two companies have ...


Exclusive: Match.com asks bisexuals to pay DOUBLE to search for both men and ...

In a customer service reply to a bisexual user obtained by Pink News (h/t Emily Magdij), the company admitted: “We understand you are bisexual and would like to be able to search for both men and women”. “Bisexual members would be required to have 2 ...

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