Panasonic customer service

Panasonic is a Japanese consumer electronics company. Panasonic is primarily known as a television manufacturer, however, it also makes a large variety of consumer entertainment devices. Panasonic offers customer support by chat, email and toll-free phone.

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Customer Support

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Phone: 800-211-7262

  • How to reach a live person:
    • Speak "customer service" approximately 3 times through the prompts
  • Hours of Operation:
    • Mon-Fri: 9am-9pm
      Sat-Sun: 10am-7pm
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

01
Feb

Posted by Robert


on 2/1/23 at 2:31PM

I have been TRYING to contact a live person at customer service to help me resolve an problem with a Panasonic bathroom ventilation fan for a client of mine (I am a handyman in the San Francisco area) for over two months. I call the 1-800-211-7262 number and get this robot who talks too fast and I can't understand her accent. I hear that there is a long wait time and that if the product is over 6 months old there is a 94 dollar charge before I can talk to a service tech. I just now, AGAIN, tried to call in but now, at 1:00 PM San Francisco time, the call center is now CLOSED!

I AM TRYING TO TAKE CARE OF MY CUSTOMER!!

I have had this inside blower assembly on my dining room table for over 2 months while trying to get this repair issue resolved and I-----AM------NOT------GETTING-----ANYWHERE!!!! WHAT KIND OF CUSTONER SERVICE IS THIS????

i an now at the point where I my just get a different bathroom fan from ANOTHER manufacturer and NEVER-EVER buy a Panasonic product again nor recommend Panasonic to ANYONE. Your customer service--well I can't really describe it, other that it is NO service at all!

You can reach me at (650) 490-0128 or e-mail me at [email protected] if you are interested in helping me resolve this issue. I don't know what parts to buy, and I bought a motor for the fan, it was delivered damaged and now it looks like it is an electronic issue, but, I-----DON'T-----KNOW, and THAT is why I have been trying to contact customer service, all in vain, trying to resolve this.

I would like a call back to try to resolve this or I am just going to get another brand motor and not another Panasonic.

I URGE you to improve your customer service. You have nowhere to go but UP. AT&T has better customer service that Panasonic and I FIRED THEM 17 years ago and went with a different carrier due to THEIR poor customer service.

My name is Bob Miller and I am with Bob's Handyman & Repair Service, and I am a General Contractor.

13
Jan

Posted by james


on 1/13/23 at 8:27AM

trying to get any help from Panasonic is useless, support numbers are impossible all they want is to charge you. it would be easier to obtain world peace. Panasonic was always the best products and usually cost a little more but now I have to rethink buying anything from them since they want to sell but not support

i have a panasonic phone model KX-GF670 also another model number on phone is KX-TG885SK I want to do a factory reset on system and there is no information as to how to do this

06
Dec

Posted by Elnsie


on 12/6/22 at 3:45PM

Are you ever available? I want to buy a new microwave and need to know which one will fit in the built-in frame from the old one. The phone says you are closed. Why? It's a Tuesday within your posted hours. Not a holiday. This is not my first try.

07
Nov

Posted by Edward


on 11/7/22 at 9:53AM

Service Sucks

13
Oct

Posted by Anonymous


on 10/13/20 at 1:50PM

Our daughter, recently ordered 6 cordless phones off of Amazon, for us. We have one phone that isn't working right. Start to talk on it and about a minute or two later, it starts to peep peep. It acts like it is losing its charge, we put it on a different charger and it doesn't make any difference, still the same. Seems it is defective.

View all 359 Panasonic customer service reviews »
Customer Service Ratings

Based on 375 votes.

2.8

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Panasonic residential solar business announces new premium installers

“We are delighted to name both Sunlux and Solaroo Energy as the newest members of the Panasonic Premium Installer family, as both companies boast years of excellent customer service in the California, Utah, Idaho, and Colorado markets.” said David ...

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