Posted by Anonymous
Have been trying to get card activated three hour last was blocked now have card not working bad business
NetSpend customer service
Netspend is a prepaid consumer credit company. NetSpend offers alternatives to debit and credit card payment products including preloaded checking options and online payment tools. NetSpend offers customer service via toll free support, postal mail address or email.
- How to reach a live person:
- You need to follow the prompts using your NetSpend card number. If you do not know your number, the only option is to use the selection to report your card lost or stolen, but that may incur a fee.
- Hours of Operation:
- Mon-Fri: 8am-10pm CT
Sat-Sun: 8am-8pm CT
- Mon-Fri: 8am-10pm CT
- Email:
- Customer service link:
- Main Company URL:
- Description:
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User Reviews
22
Jun
09
Jul
Posted by Brian
Ive called the customer line for three days to have my new netspend card activated in order to transfer my money to pay bills from my western union netspend account. ive been placed on the line with people i cant understand and in light of that i answered a security question wrong. so now my lawyer will answer the questions for me!!!! This has been the worst experience of m y life. First netspend lets Lexington Law unlawfully take money from me and for the first time overdraft my account after a year then charge me the overdraft fees when they reimburse me. Now i can even access my money because I'm not allowed to request an american speaking dialect. This America not India! How is it that Im supossed to understand! This matter Has 1hr before my power is turned off and then I pay a reinstatement fee!!!! Netspend on top of all of youre fees and customer service I dont understand how youre in Business.
With Regret,
Brian Spencer
07
May
Posted by Topher2
Netspend. Up until about an hour ago I was a happy quite customer. Because of a non autoriazed charge for 3.00 that I brought to the attention of customer service you have blocked my only means of fininicial support and blocked it and my card. This is a PayPal account with a Netspend prepaid MasterCard. Paypal is where all my customers money goes when they pay. And my only account to feed the 2 little daughters that I have the pleasure of being their single Dad. Until an hour ago. Now that account is blocked and No one will help me I have to means to feed them or put gas in my car to get where I need to go. I have nothing. But customer service told me sir we are going to mail you a new card and you can take funds out then.
In the mean time me and my girls will eat nothing. It is already a struggle in this world to support and feed my Daughters , now we are broke and No one at Netspend cares. Also my business is now going to go belly up. Payments rejected. Customer will walk if they can't get what they paid for. Now as for us we are alone tired and broke. Thank you Netspend and I will never bit my faith and money in your bank. The customer service they didn't care. They repeated them selves.
Regards,
Christopher R Haynes,cqe
20
Feb
Posted by [email protected]
A signature withdrawal was fraudently debited from my card I cant even talk to a live customer representative to report Very poor