PlayStation customer service

Quickly locate PlayStation technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the PlayStation page at any time.

Customer Service

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  • Hours of Operation:
    • Monday - Saturday 6am-8pm PT
      Sunday 7am-6:30pm PT
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User Reviews

Posted by zaroxa


My controller is pulling to the bottom right after just buying it last night

Posted by ARODKY1


In Gt6 When You Have "a Multitud Of Friends " Doing Time Trials How Do You Make Their Lines Dissapear Is Disturbing And Obstructs Vision Of Curve Perimeters On The Track / I Cant Concentrate , Can You Take Them Off?

Posted by Anonymous


I own a 500gb ps3 and ever since it un plugged wile I barley turn it on so then it turns off and I turn it back on and suddenly I can't play gta5 no more

Posted by Anonymous


I bought the game "the last of us" the disk. I went on to the ps store and bought the downloadable content.. and it wnt download. Keeps going higher on the time never even attempts to download.. the file it self is corrupt. What should I do???

Posted by BLADEML


I've purchased the wolf skin to replace the dog sometime ago but only just got enough killstreaks in call of duty - ghosts to finally see him. however when i did it was still the dog. i'm just curious about what happened? after all it is installed.

Customer Service Ratings

Based on 489 votes.

2.9

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Customer Service Scoreboard

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PlayStation Manuals
PlayStation customer service news

What Does PlayStation 4 Error Code CE-34878-0 Mean?

The “fixes” are just as haphazard, with some claiming that reinitializing the PS4 fixes the problem and others saying they did so to no avail. A few users claim that after speaking with customer service, they were advised to return their system ...


Lightning Returns: Final Fantasy XIII Review (PS3)

... she'll be escorting souls to a brand new world, not unlike all the boxes of desk toys and figurines Square's developers are moving from one office at Square Enix to another clearly marked for the staff behind Final Fantasy XIV patching and customer ...


PlayStation Network down today, error E-82204301 causing problems

Though some report that one customer service representative claims it will be fixed today and another by Tuesday 4th March. We have no idea how many people are affected by this, but as far as we can gather, problems are being reported ...

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