PlayStation customer service

Quickly locate PlayStation technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the PlayStation page at any time.

Customer Service

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  • How to reach a live person:
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  • Hours of Operation:
    • Monday - Saturday 6am-8pm PT
      Sunday 7am-6:30pm PT
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User Reviews

Posted by Psycho2014


I've been Playing Playstation 3, but recently every time i play GTAV on it, it kicks offline, not fully just the game's internet, and I am getting annoyed about it.

Posted by Loscastros10029


I need to speak with someone regarding my ps3. Unable to reach anyone

Posted by nokia


I want to put my playstation3 into internet and i cannot find my wep password and SSID

Posted by Anonymous


hi I loss ps3 account want I sold my ps3 and I forgot my password and my date of birth because my sister said older and almost 13 and really want my account back

Posted by ZAPATA270WD


I Have Had A Play Staion 4 Since Xamas 2014. And Having Problems Getting Kicked Out Of The On Line Gameing. Callof Duty Ghost And Not Being Able To Update The System .it Keeps Giving Me Errors. I Have A Very Good Internet Connection.?? I Have Seasons Passes And I Can't Play The Game On Line. I Feel Like Taking A Hammer To The Play Station 4. I Paid All This Money And For What??is There A Fix For All This Issues I Hope?????

Customer Service Ratings

Based on 495 votes.

2.9

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PlayStation Manuals
PlayStation customer service news

Comcast Still Blocking HBO Go On Roku (And Now Playstation 3), Incapable Of ...

"With every new website, device or player we authenticate, we need to work through technical integration and customer service which takes time and resources. Moving forward, we will continue to prioritize as we partner with various players." Which ...


What Does PlayStation 4 Error Code CE-34878-0 Mean?

The “fixes” are just as haphazard, with some claiming that reinitializing the PS4 fixes the problem and others saying they did so to no avail. A few users claim that after speaking with customer service, they were advised to return their system ...


PS4 group chat allegedly corrupting consoles

Sony's customer support was also unable to resolve the issue after initial contact as the chat messaging errors persisted. “I called Sony support one last time and the agent I spoke to realized that this is an issue on the PSN side, not the user side ...

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