NetFlix customer service

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Customer Service

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User Reviews

Posted by andy311


Please please im begging you guys do not stop making hemlockgrove! It is by far my favourite show and you guys make it. It blows my mind in every way i just cant describe it. Now i have heard rumors that famke gets scared and hates blood blah blah suck it up your a amazing actress and possibly the director or whatever might not continue making more seasons. F that this is a master peace of a show please Netflix dont let them stop. K thanks your loyal customer

Posted by Anonymous


I'm not happy with the quality of Netflix. There is always "ERROR" on what I wish to view. Selection is really poor. Even some pass movies ( old) are NOT listed to watch.

Posted by Anonymous


Good evening! I don't have a question, nor do I have a problem it's more of a dilemma.First allow me to say I love your services and have been a member for more than 3 years. The movie selection is fantastic. My issues are with the movies that are in the unknown list and never come out. I get VERY excited when a movie that I haven't seen in 20 years is actually on your list but I never receive it. Please let me know if I will ever get them and if not I ask as a consideration to all of us old movie buffs to remove them from your selection so our (MY) hopes don't get up, and then crushed. Thank you for your time Kathryn

Posted by Anonymous


A great feature would be if users could suggest tags for shows and/or suggest changes to tags. Sometimes foreign movies aren't tagged as foreign. Sometimes movies have the wrong tags. I wouldn't want people to be able to just change them... cause then people would think it was fun to just change a bunch of tags incorrectly. But if we could suggest tag edits, it would make searching and finding movies a whole lot easier.
Thanks

Posted by Anonymous


I want more teen wolf n more seasons for all the tv shows ive been waiting for season 9 for supernatural for two years? Do something

Customer Service Ratings

Based on 594 votes.

2.6

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Corporate Office

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Customer Service Scoreboard

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NetFlix customer service news

Netflix attracts 2.25M US subscribers in 1Q

SAN FRANCISCO (AP) — Netflix's first-quarter earnings soared as another season of the popular political drama "House of Cards" helped attract an additional 2.25 million subscribers to the Internet video service. The customer growth announced Monday ...


Netflix Scam Puts Users' Credit Cards, Personal Information At Risk

Con artists claiming they work for Netflix created a fake website to try to get credit card and other private information from unsuspecting victims, according to the Better Business Bureau. "It combines a phishing scam with a tech support scam," Jerome ...


MSOs outperforming Netflix-style services, says Amdocs survey

Multi-system operators (MSOs) outperform OTT players like Netflix for customer service, content and video quality, according to a new Amdocs survey of North American consumers. The software and services provider for the communications, media and ...

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