Microsoft customer service

Please find Microsoft customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Microsoft listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Just press 0 until transferred. Took me 3 times.
  • Hours of Operation:
    • Mon-Fri: 5am-9pm PT
      Sat-Sun: 6am-3pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Microsoft for MAC Support

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  • How to reach a live person:
    • Speak "operator" at each prompt until connected to a live operator
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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Product Activation

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  • How to reach a live person:
    • This is an automated system only
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • If your online activation for a Microsoft product like Office doesn't work, these are the people to make it work.. very helpful!
  • How to reach a live person:
    • Speak "Technical Support" at first prompt
      Speak "Operator" until transferred
  • Hours of Operation:
    • Mon-Fri: 5am-9pm PST
      Sat-Sun: 6am-3pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

Posted by Anonymous


i am getting email from myself multiple times and it contains adverts of some pharmaceutical products. why should i send such to myself. yahoo prone to hacking.

Posted by grumpy


Microsoft just locked out my hotmail.com email account again. The 6th time in 18 months because I reported to them the phishing scam emails their other hotmail account users were sending to me.
Their support staff is the worst in the world, their reliability sucks, and their promotion of spam and email scams is criminal.

Posted by NO X-Box Account


MSFT *XBOX LIVE 08006427676 WA. This "Transaction Description" is used on my Chase Freedom Credit Card Account to make FRAUDLENT Charges to my account. Eleven (11) individual charges from 4-23-2014 to 5-06-2014 in the amount of $93.17 have been made. I've cancelled the card and reported the fraud. Maybe Microsoft wants to help-out with solving the SCAM.

Posted by Anonymous


a month ago I there was a bug in the outlook system and I ended up locking myself out of my account and not remembering my recovery questions spelling. the recovery forms kept getting denied and the system wasnt sending a certain code to my alternate email address. it was extremely hard to get customer service. you have to dig around different parts of microsofts websites to find the customer service representatives that help with outlook. I talked to that representative, and she was nice, but ended up sending me off to some other obscure part of microsoft to get "real" technical help for my situation.

At this site I filled out a form to explain the situation and they responded basically by saying to keep filling out that recovery form(which was denying my every attempt) until I was approved. I asked them if they could get a real person to check the info I used in the forms to verify that Im the real owner of the account, but they repeated their same copy/paste answer. after asking the very same thing again, they said they checked the info personally and it was insufficient and to keep trying out the recovery form.

shortly after, I filled out the form with the exact info I had been using to fill it out before but with 1 letter removed from my recovery question and walla. My form was approved. this led me to believe that they didnt check my form at all and lied about doing so. their customer service is extremely hard to find and when you find it, they try to help you by copy/pasting generic answers and telling you to fill out computer-verified forms. If I didnt rely on my hotmail account as much as I do(as Ive owned it for 10 years as my main email), I wouldnt be using it today.

Posted by TheDox451


When I wake my computer from sleep I don't have any power options like shut down, restart, sleep or hibernate in bottom right corner. How to enable that, thank you. I own Windows 7 professional 64-bit.

Customer Service Ratings

Based on 570 votes.

3.2

Get Immediate Help

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Corporate Office

Locate the Microsoft corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Microsoft customer service rankings, employee comments and much more from our sister site.

Microsoft Manuals
Microsoft customer service news

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Microsoft's Race to Block Cyber-Criminals

The benefits for those participating in the scam included 24-hour customer support, including the sharing of best practices on how to escape detection. I joke that they were replicating Microsoft's technical support but, seriously, it shows what it is ...


Upgrade, or else: Microsoft's opportunistic approach

Microsoft's technical support or security patches and updates for the Windows XP operating system, which the company introduced in 2001, expired on April 8, 2014. Users of Microsoft Windows XP have been given two options — either switch over to later ...

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