Parallels customer service

Please find Parallels customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Parallels listing at any time if you have new information.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 888-811-2489

  • How to reach a live person:
    • You must purchase a support incident plan since Parallels does not offer free phone support. You can click the link below to learn more.
  • Hours of Operation:
    • 6am-6pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • Parallels does not offer free phone support. The number above is subject to their support pricing plans.

      You can try their free online support options at http://www.parallels.com/support/free

User Reviews

09
Aug

Posted by Anonymous


on 8/9/23 at 3:42PM

Your contact/support for non-tech oriented persons rates as POOREST!
It is IMPOSSIBLE to obtain assistance to renew my subscription except online, but the instructions are impossible for one like me to understand or implement.
Now tell me please how I renew my subscription short of getting a degree in Computer Science.

10
Jan

Posted by RonFree


on 1/10/17 at 8:41AM

I just purchased the upgrade to 12 for my Mac and got the Instant Download, but there I'm left hanging - there is a lot of incomprehensible gibberish about installation and activation but, not being a genius, I'm unable to devine just how to make it work!

My cleverbridge reference number if that is of any help! When trying to find how to call, i was very disappointed to find I had to pay for that privilege! If I can't get help with a solution I'll cancel the order and limp along on version 10 which was working fine!

20
Jul

Posted by Harold


on 7/20/12 at 9:43AM

I purchased Anchor Hotshot Shield for my Mac. Am not satisfied and simply want a refund. Trying to contact Customer Service is next to impossible! I finally talked with India and was disconnected.
My order number is: 10486253526, date of purchase was 6/30/2012

14
May

Posted by palmharbor


on 5/14/10 at 12:31PM

This product for the Mac is the worst piece of software I have ever bought. I have the update that I bought from these Russians a month ago and clearly is not intuitive and it asks you over and over and over again for the product code for the windows XP.
They are actually located in Siberia.
You click open and nothing happens. There is no free tel. support b/c they were getting too many calls.

Customer Service Ratings

Based on 99 votes.

3.1

Get Immediate Help

Have a Parallels question? Get immediate Parallels support from HelpOwl.com.

Got an Idea?

Have an idea for Parallels? Submit, rate and comment on Parallels ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Parallels corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Parallels customer service rankings, employee comments and much more from our sister site.

Parallels customer service news
Baffert sees parallels between Justify and American Pharoah

Bob Baffert misses the simple pleasure of watching American Pharoah breeze. On the verge of his second Triple Crown with Justify, the Hall of Fame trainer is quick to recall his admiration for his first history-making superhorse. "I've never had a ...

Bob Baffert sees parallels between Justify and American Pharoah

Bob Baffert misses the simple pleasure of watching American Pharoah breeze. On the verge of his second Triple Crown with Justify, the Hall of Fame trainer is quick to recall his admiration for his first history-making superhorse. “I've never had a ...

The Gifted cast teases the Morlocks, villainous Purifiers, and modern parallels

The mutants of the X-Men comics have always been seen as a parallel for oppression, and with season 2 of The Gifted, that seems to be even more prominent. “We opened it up, so there are so many other facets of the X-Men and just our universe in general ...

Related Companies

Listings for companies similar to Parallels: