US Airways customer service

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Customer Relations

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User Reviews

Posted by Anonymous

Followed instructions on your website and got to talked to a live person in about 3 minutes. She was very helpful.

Posted by Anonymous

I Left 2 Ladies Shoes On My Flight From St. Maartan On 5/4/14 To Phila Airport. My Flight Arrived At 6:30 Pm. The Items Left Were A Ladies Tan Wedge Sandal And A Yellow Wedge Ladies Sandal. Please Help Me Locate This Items Since I Have Call At Least 7 Different Phone Numbers And Noone Answers. I Can Be Reached At Or By E-mail My Name Is Maryann Cesario. Please Help.

Posted by Anonymous

Where are customer reps?

Posted by Anonymous

There really should be penalties for bad business, without customers you' ll wouldn't have business/jobs you'll should keep that in mind. Organizations go out of business and downsize daily. What goes around comes around keep thinking you can people customers any kind of way, KARMA is REAL !!!

Posted by Anonymous

I have been on hold for 40min. This adds to my bad experience with US Airways. They really provide very poor customer service and very poor resolution skills whenever a problem occurs.

Customer Service Ratings

Based on 253 votes.


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US Airways customer service news

US Airways Proves Corporate Social Media Is Growing Up

The expectation that a company's social media account operates as a customer service line has become an industry norm in travel sector. As Mashable pointed out, using data from travel social media website, the US Airways account posts more ...

US Airways Employee's NSFW Nose-Dive Sex Tweet Puts Airline in Social ...

A spokesperson for the airline called the tweet “an honest mistake.” Apparently, an employee had copied the image from a tweet that was sent to the airline in order to flag it as inappropriate, but instead pasted it in response to the customer-service ...

Carl's Jr. opens location at US Airways Center, partners with Phoenix Suns and ...

The Suns' final game this season is Wednesday. “We're all about customer service and fan experience and so is Carl's Jr., so we've really enjoyed this great partnership and we're going to continue to grow,” Rowley said. After the ceremony, LeVecke said ...

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