Posted by Denise
I�m a former employee and I�m trying to fine out about my 401k.. and I�ve been callling around and get nothing.. who can I contact,, please tell me
US Airways customer service
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User Reviews
19
Feb
08
Dec
Posted by Anonymous
My husband and I travelled with us airways in September from Scotland never again every connection was delayed with one excuse or another,on the way back from Tampa my cabin luggage went missing which they asked to be put in the hold still waiting 10 weeks later with no one returning any correspondence, I travel to Tampa every year as I have family there but I will not be choosing us airways again I would rather pay for a more expensive ticket than give them any of my money, maybe I will get a refund before my next trip HA HA.
30
Sep
23
Sep
30
Aug
Posted by Anonymous
My wife and I encountered a recent travel experience on US Airways which was deplorable! We were basically held hostage in Sacramento Airport for 24 hours. The delays and changes were not due to weather conditions, but rather gross mismanagement.
The itinerary of the tickets purchased was a nonstop flight from California leaving on a night flight to arrive early the next morning in Charlotte. This return itinerary changed from that 1 to 4 different itineraries:
1. Mon., Aug. 24, 2015 SMF to CLT on Flight #1763 departing 10:20pm. The plane arrived an hour late and reported a problem. While the plane was being examined the pilot timed out. The flight was cancelled. It took an hour to be rebooked for US Airways Flight #564 at 9:53am Tue., Aug. 25. We inquired about lodging and were told it looked bleak. Finally we did receive a hotel voucher and managed to get 3 hours sleep.
2. Tue., Aug., 25th we arrived for this flight departing SMF for CLT at 9:53am with a stop in Phoenix. The agent suggested a direct flight departing 11:45am supposedly created for the aforementioned cancelled flight.
3. We boarded the 11:45am direct flight from SMF to CLT. It taxied out to the runway only to be called back to the terminal because of a detected brake failure. Needless to say, after waiting on this plane about an hour, this flight was also cancelled. We were instructed to deboard the plane and return to the terminal to be rebooked once again on a 4th flight.
4. Tue., Aug. 25th 6:11pm departure on Delta Flight #4552 from SMF, connecting on US Airways Flight #624 in Seattle to depart 10:10pm with final arrival to CLT Wed., Aug.. 26th 6:00am.
The final flight on Delta was successful! But the entire flying experience with US Airways was extremely frustrating and tedious. We were deprived of sleep, incurred extra expenses of purchasing meals at the airport, and lost a full day of employment.
The first flight would have worked out fine with minimal improvement in communication on the management level.
Our expectation is that we will be compensated fairly to demonstrate your appreciation of our business with US Airways.
Sincerely,
Wilbert J. Bryant