US Airways customer service

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User Reviews

Posted by Anonymous

how does this airlines continue to be opened???? with all the horrible reviews!!!!!

Posted by Anonymous

Followed instructions on your website and got to talked to a live person in about 3 minutes. She was very helpful.

Posted by Anonymous

I Left 2 Ladies Shoes On My Flight From St. Maartan On 5/4/14 To Phila Airport. My Flight Arrived At 6:30 Pm. The Items Left Were A Ladies Tan Wedge Sandal And A Yellow Wedge Ladies Sandal. Please Help Me Locate This Items Since I Have Call At Least 7 Different Phone Numbers And Noone Answers. I Can Be Reached At Or By E-mail [email protected] My Name Is Maryann Cesario. Please Help.

Posted by Anonymous

Where are customer reps?

Posted by Anonymous

There really should be penalties for bad business, without customers you' ll wouldn't have business/jobs you'll should keep that in mind. Organizations go out of business and downsize daily. What goes around comes around keep thinking you can people customers any kind of way, KARMA is REAL !!!

Customer Service Ratings

Based on 253 votes.


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US Airways customer service news

US Airways Proves Corporate Social Media Is Growing Up

The expectation that a company's social media account operates as a customer service line has become an industry norm in travel sector. As Mashable pointed out, using data from travel social media website, the US Airways account posts more ...

US Airways Tweet A 'Mistake,' Airline Claims In Statement

Is that really a US Airways customer service representative? How many people are going to get fired? How many people are going to get free flights?” Since the debacle, nearly 14,000 retweeted the response from US Airways on Twitter, in which the ...

US Airways Accidentally Responds to a Complaint with an X-Rated Link

But the error was quickly made viral, an example of how a single customer service misstep can end in disaster. In the Twitterverse, an hour is plenty of time for a post to be seen and shared with millions. U.S. Airways deleted the Tweet and offered an ...

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