Motorola customer service

We hope to provide a complete resource for Motorola customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Motorola.

Cell Phone/Mobile Devices & Bluetooth

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  • How to reach a live person:
    • Press # three times through the prompts
  • Hours of Operation:
    • Mon - Fri: 7am - 10pm CST
      Sat - Sun: 9am - 6pm CST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • TTY Support available at 888-390-6456.

Cordless Phones

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  • How to reach a live person:
    • Speak "English"
      Press # until transferred to a person
  • Hours of Operation:
    • Monday through Friday from 9:00 a.m. to 5:30 p.m.(CST)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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Home & Office

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  • How to reach a live person:
    • Speak "English"
      Press # until transferred to a human
  • Hours of Operation:
    • 7:00 a.m. to 11:00 p.m. (CST)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • This is a direct line to a live person
  • Hours of Operation:
    • Mon-Fri: 8am-8pm ET
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Speak "English"
      Press # until transferred to a person
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

Posted by Anonymous


After trying three seperate Motorola Bluetooth headsets with the best performing one being the H720, which was the least inexpensive of the three units. The other two were complete disappointments in regards to outgoing voice quality, incoming voice volume and wall charging units that didn't even last a month. I know realize that bluetooths are not your forte and that I must move on to one of your competitors. I have supported Motorola and owned stock in your company and I only hope that the poor quality of your Bluetooth engineering does not effect the quality of your Tablets and Smart Phones.

Bill Hydock

Posted by Anonymous


I purchased a motorola bluetooth headphones brand new after three weeks the device doesn't work my name is Carlos veguilla that's the credit card I used Bank of America is the debit I used please call me at. thank you

Posted by Anonymous


you have the worst customer service I have had to deal with.I have been trying for a week and a half to get a replacement phone under warranty and all I get are excuses..I have filed a complaint with the BBB

Posted by Please


Please may the motorola photon 4g receive a jelly bean updatte please it is a good smartphone but is suffers from an outdated android version PPLEASE

Posted by Anonymous


I have a service issue with my MOTOACTV. It has taken four calls to Motorola over six days to try and get resolved. After calling their 800 number I am pushed up their customer ladder to finally getting the appropriate person. Each call has taken approximately 45-60 minutes. Each time a service rep was going to send me an email with the return order number and shipping label and nothing has yet come through. I am wasting too much time on a $75 repair order. Motorola has got to get a better system. I will not be purchasing any more of their products

Customer Service Ratings

Based on 311 votes.

3.4

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Corporate Office

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Customer Service Scoreboard

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Motorola Manuals
Motorola customer service news

Motorola Solutions Expands Award-Winning APX Project 25 Radio Series

... public safety and other agencies, including public works. Motorola's Service from the Start for APX radios gives customers fast repair turnaround times, increased help desk support and chemical, liquid and physical damage coverage. SUPPORTING QUOTE.


Motorola seeks friends in high places

Motorola Solutions' logo will be on display at an exhibit of a 911 call center featuring its two-way radios, he said. Executives of the museum's three biggest donors - Motorola, the DuPont Corp. and Target Corp. - hold seats on the fund's board, where ...


Motorola Moto G 4G LTE: Release date, price and specs: Budget smartphone ...

A you know, the Motorola Moto G is one of the best budget smartphones you can buy right now. But Motorola has announced an upgraded model with 4G LTE and a microSD card slot. Here's what you need to know about the Moto G 4G release date, price ...

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