Rogers Communications customer service

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Customer Service

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  • How to reach a live person:
    • At the voice operated menu, say "Talk to a representative" and then say the name of the service for the type of department you want. It usually helps to say the name of the service("Wireless" for cell phones and data devices, "Cable" for TV services, etc.) before saying "talk to a representative". Pressing 0 a bunch of times may get you to someone, but it always results in you having to be transferred sometimes several times.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


I've made my payment twice, on the 14th and 16th, why can't I actually talk to anyone, this is pathetic

Posted by Anonymous


on hold for 90 minutes when i hung up -

Posted by Anonymous


They Are Still Trying To Figure What Is Wrong I Have No Tv Working All Day I Need To Speak To Some On The Phone If This Problem Is Not Fixed Tomorrow I Will Be Cancelling All My Rogers Sevive William Ashby

Posted by Anonymous


Last week I called to customer care to give me credit for extra minutes, she added 300 bonus minutes. But now when I got my monthly bill it is with my over usage, I don't know what is wrong with these customer care guys. I am not pleased with their service at all.

Posted by Anonymous


On Friday july 18, I added a $5 texting add-on and a $15 data plan using "chat". The person I was working with knew I was using a BlackBerry phone but added the non blackberry plan which did not work. Today (7/19)I added the blackberry data plan and deleted the other one using your application. In the process the texting addon was removed. I don't see where I Got a credit for the removable of the wrong data plan or the texting plan. I couldn't figure out how use the program as it looked like it was going to add another texting plan can someone please call me, (since I can't find a telephone number for you to TALK to))

Customer Service Ratings

Based on 287 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Rogers customer service news

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Ted Rogers: 1933-2008

In business, Mr. Rogers has always emphasized customer service and pioneering engineering and has been involved at the start-up stage with a number of ...


Rogers Wireless Launches Nokia E71 at $99 with Contract

When John from MobileSyrup first called into the Rogers customer service line, he was told that the phone would be $349.99 with a three-year plan, ...

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