Embarq customer service

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Customer Service

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Phone: 888-723-8010

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  • Hours of Operation:
    • 24/7
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User Reviews

02
Nov

Posted by Anonymous


on 11/2/17 at 7:16AM

Almost all of your driver's leave passengers running after the bus trying to catch it. Your driver's should be required to stop at the bus stop and wait for them. We have to wait for you when your driver's are late. Most of your driver's are just plain rude

15
Oct

Posted by Anonymous


on 10/15/16 at 6:09AM

Does centurylink ever have good service ?

why must we always have slow dsl and it's always not

working ,half the time .

I'm ready to switch to extra data in my cell plan and the hell with centrylink

14
Jun

Posted by reybarry


on 6/14/16 at 11:14AM

My email is being blocked by embarqmail via century link, and NEITHER can be contacted by email. embarqmail doesn't list an email form or address, and century link, (also without a working phone number) hard coded their email form to wwww instead of www so it cannot be delivered!
Why is all this? Because yesterday I warned members of my car club to beware a faux cry for help claiming to come from a member overseas. That spam they delivered. My warning got me blocked. Great service these people give. The make comcast look benign.

11
May

Posted by Angry non customer


on 5/11/16 at 11:38AM

I spent about 10 minutes with a woman who doesn't speak English well, couldn't understand most of what I said, and couldn't help me. Embark is going to dig up my front yard tomorrow to bury a cable, and I wanted to know how to protect my plants. All she could do,was offer to file a damage report AFTER they tear up my plants. I want to show them where the plants are (ground cover that is not blooming right now and might be mistaken for weeds) , but she isn't interested. When she found out that I do not have cable through their company, she practically lost interest in helping me at all.
I don't want $$$ for damage. I want to prevent the damage to my plants I worked so hard to get established a year ago. No luck. Really terrible customer service!

29
Jan

Posted by Anonymous


on 1/29/16 at 6:47AM

I spoke with Rhonda/CS last evening at 4:30-a tremendous help!
I spoke with Lasha/CS this morning 1/29/16 and she was able to reach the Tech and made his Security visit next call-his priority.
Our company is beyond happy with both these wonderful Customer Service Reps-THEY ROCK.

View all 27 Embarq customer service reviews »
Customer Service Ratings

Based on 241 votes.

2.8

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