Best Buy customer service

Contact information related to Best Buy customer service, customer support and technical support can be found below. Please feel free to update any of the Best Buy customer support information we have to make sure our site is kept as current as possible.

General Customer Service

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User Reviews

Posted by Garymossa

My dealing with the manager of the store is wye we as a family will never buy from them again, customer service never calls back and when they do you have the call the manufacture and LG is one of the worsted they take months to fix the problem most of the appliance stores discontinued selling the LG product for that reason

Posted by Anonymous

I've never had so much trouble paying a bill before. After three transfers, zero help, and a lot of frustration, I still didn't get the service or answers I needed. Beyond upset with this entire experience; one card I definitely am closing out and never using again.

Posted by Anonymous

I brought a flat screen tv from best a couple of years ago and now it so.t come on.

Posted by Anonymous

I just had a good experience with the Westfield, IN Best Buy Store #490. My husband & I recently purchased a 70" inch TV, a surround sound system & all the necessary wires, etc. We were given the impression that we would receive 3D glasses with the TV but after opening the TV box we realized they were not included. I returned to the store to inquire about the glasses. Because of the miscommunication/misunderstanding they gave us (2) 3D glasses for free. I was impressed with their response and will return there for future purchases.

Posted by Anonymous

I am a Medical Doctor and the recent experience with the Best Buy in Fort Lauderdale was the worst in my life. I bought a 60 inch tv and the geek squad did not show up on two occaisions when I made arrangements with my job schedule!!!! Then I had to return part of the order and they would not refund my money as they had no record of the REAL installation date. Avoid this store and company!!!

Customer Service Ratings

Based on 597 votes.


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Hours of Operation

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Best Buy customer service news

Lawsuit between UA student, Best Buy sent to mediation

She argued that employees of the store and its technical support service Geek Squad invaded her privacy and breached a customer contract and that the company was negligent in the supervision and training of its employees. The company denies the claims ...

Best Buy Sells mindSHIFT MSP Business to Ricoh

Tokyo-based Rioch said the addition of mindSHIFT's customer service professionals "will bring a wide array of benefits to the customers Ricoh is currently serving through its proven services organization of more than 8,000 specialists." MindSHIFT will ...

Consumers Digest Rates NovaStor's NovaBACKUP Professional 15, A Best Buy ...

NovaBACKUP offers a robust backup and restore solution with the complimentary setup assistance and US based technical support that takes the worry out of backup and lets businesses to focus on what they do best. To become a NovaStor ValueCreate ...

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