eBay customer service

We hope to provide a complete resource for eBay customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for eBay.

Customer Service

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  • How to reach a live person:
    • Press 2 and then enter your pin. If you don't have a pin, just press "#"
  • Hours of Operation:
    • Mon-Fri: 5am-10pm PST
      Sat-Sun: 6am-6pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • 866-540-3229 and 877-322-9081 are alternate numbers

      You can use the "Customer service link" above for live eBay support chat

eBay Incorporated

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  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


current ebay member - want to start over with ALL NEW username & password - currently cannot get into my account with old or new 0NES THAT i HAVE USED - HELP!!!

Posted by Anonymous


You project, I say PROJECT, my rating BELOW standards for Aug 2014, yet I have been a power seller for MANY years and have 100 percent postitive feedback. What does this mean? Are you planning to kick me off the site? WHY? Your site is becoming so complex and user unfriendly that I am certain many sellers will defect.

Posted by 814pmj


If you want my business you had better update the way you want us to update our password. Following your instructions, I get a message indicating that the "page" be have been deleted.

What gives ???????????????

Posted by Anonymous


Something wrong with your program. My items are getting listed in the wrong categories.

Posted by Mcoupel


Please contact me , I need to change my email address so that I can keep track on my order I just placed

Customer Service Ratings

Based on 712 votes.

1.9

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Corporate Office

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Customer Service Scoreboard

See detailed eBay customer service rankings, employee comments and much more from our sister site.

eBay customer service news

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