eBay customer service

eBay is a web site that brings buyers and sellers together for commerce. eBay is primarily designed for individuals to sell to one another. eBay also provides service for commercial retailers. eBay offers customer support by toll-free phone number and email.

Customer Service

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  • How to reach a live person:
    • Press 2 and then enter your pin. If you don't have a pin, just press "#"
  • Hours of Operation:
    • Mon-Fri: 5am-10pm PST
      Sat-Sun: 6am-6pm PST
  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
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eBay Incorporated

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  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
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  • Description:
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User Reviews

Posted by Anonymous


I ordered a gold necklace & earrings. They were not delivered

Posted by Anonymous


I tried to buy something and got scammed. I've been trying to contact someone anyone to resolve this. It tells me to just follow the steps. I need to talk to a person to resolve this issues. I'm afraid I just lost money to a scammer and can't get it back.

Posted by Reman_54


Ebay stepped in and refunded me for a item that was never received . That I appreciate them there time to get that problem handled. A second item very similar to the first only difference being the weight which was purchased June 28 also not delivered from navyagems21 . Has not been handeled from ebay and it still appears on my purchase list as not delivered. I would appreciate you stepping in and Handel this pro plan.

Posted by Anonymous


Hi my name is Joseph Dunn I received my parcel yesterday it was not what I ordered my parcel was a home computer set up I ordered a delll I got a H P which I did not order and is totally different from the picture it was a birthday present from my wife I am not happy at all I want the Dell or a full refund please Joseph Dunn it refined my birthday thanks

Posted by Anonymous


I bought some stuff through eBay but one item was wrong so I called and ask for refund but unfortunately they coned me money very sad be ware the person I talked to was Murphy Miller

Customer Service Ratings

Based on 762 votes.

1.9

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eBay customer service news

eBay Seller Believes Glitch Contributed to His Sales Slowdown

Went to many huge outdoor antique shows this sunmer, word on the street by Power Sellers, is eBay has too many website problem glitches, and bad policies against Sellers. The seller nation in USA is angry against ebay. I am hoping the board of ...


Uncovering a Catastrophic Error in eBay Seller Evaluations

A seller reached out and told us his sales had dropped precipitously and thought he knew why: eBay has been using his Global Region sales - a subset of his international sales - to evaluate his overall performance instead of using his total sales as it ...


PayPal Tells Seller It Can No Longer Unhold eBay Holds

This is what the customer service rep informed me: "Thank you so much for your information, After further review I see that your payment is on an eBay hold, Due to an update in our agreement with eBay we can no longer release payments that they have onĀ ...

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