Equifax customer service

We hope to provide a complete resource for Equifax customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Equifax.

Customer Care

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Customer Service

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  • How to reach a live person:
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  • Email:
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  • Description:
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Customer Support (CSC)

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  • How to reach a live person:
    • Will transfer you to a human after a brief hold.
  • Hours of Operation:
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  • Email:
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  • Description:
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  • How to reach a live person:
    • A real live English Speaking Operator answers the phone.
  • Hours of Operation:
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  • Customer service link:
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  • Description:
    • This information is for the Coporate Offices of Equifax located in Atlanta, GA. Corporate Office Address is 1550 Peachtree Street NW Atlanta, GA 30309
  • How to reach a live person:
    • Direct line
  • Hours of Operation:
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  • Customer service link:
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  • Description:
    • This number is to a live person at the Security Freeze Department so you can lock and unlock your credit.

User Reviews

Posted by Anonymous


Worked with Paeton (?) in Atlanta and he was wonderful!! So helpful and so understanding. Thanks for you your help, Paeton.

Posted by Anonymous


I ordered my free credit report and gave my credit card number for $7.95. The computer told me my card was charged $19.95 and then hung up. I spoke with Mayten...and she says I have been only charged $7.95 and will be sent my score and credit report in the mail. All of this has taken about an hour, and I am exhausted....and I must wait 7 to 10 days to see if anything shows up. I am 75 years old...and I need for this to be less trying. L. King

Posted by ANON


have tried to reach Equifax on-line to get report. Message comes up 'Page No Longer Available',, clicked on Fix Problem and nothing happens. have had a notice that a fraud alert has been put on my account and I am eligible for a free report. using the www. site provided so where do I go next?

Posted by Anonymous


I am trying to talk with customer service asap about my fraud alert over my account please call me at


Nancy Bautista

Posted by maryone


My attorneys, the courts, the judge, and myself sent in a 40 page document to correct/remove items from my credit report. I was supposed to receive an updated report that is supposed to show where the improper items were removed. In addition, I have signed documentation from Equifax that they have indeed received all documentation. This was completed and signed for by Equifax 7/8/2013. Today is 4/30/2014 and not only is the information that supposed to be removed still on my credit report they never did anything according to the most recent credit report that was run two weeks ago. I try calling and Jeremy or whoever answers states "Our systems are down call back in 15 min" of course we have to call back They use fake names and refuse to give last names. My next step is a law suite. I can prove that Equifax received the information from my attorneys, from the NJ 6th district court Judge Wizmur and myself. According to the "Fair Credit Reporting Act' If I can prove that I was denied credit or because of items that do not belong on my report or there are entries on my credit report should have been removed by Equifax or any of the 3 credit reporting agencies and they received the info and did not remove it I can sue . I can prove hands down they have received it. Nor have they ever supplied me with an updated report after the dispute was filed but they keep asking me for money and still don't produce a report. I found out why, I am entitled to recover all cost due to their errors. I am entitled to receive back. Because of the incorrect entries on my credit report I have paid over 30,000 I am suing. I am tired of going through this. I am tired of paying lawyers, I am tired of sending documentation and calling creditors and the creditors have told me they have given this info to Equifax and have sent me a copy. I have the proof that they told Equifax to remove certain items and its NOT DONE. I ALSO Want to s/w with someone from the USA. The people overseas DO NOT KNOW OUR LAWS they only care about getting paid I had a company from India call me and asked me for 700.00 to fix my credit I said why the items that need to be removed should have been removed for free. I asked them how did you get my info they said "We buy it from Equifax" I JUST COULD NOT UNDERSTAND WHY THEY WERE NOT TAKING THESE ITMES OFF MY REPORT THEN The light bulb went off! THIS IS WHY THEY HAVE NOT REMOVED WHAT THEY WERE SUPPOSED TO REMOVE. THEY ARE SELLING MY INFORMATION. THE LOWERE MY SCORE IS THEY GET TO SELL MY INFO AND MAKE MONEY OFF OF ME. I've had it. I've had it its been over a year I am suing these people and I will win. I can prove my case in black and white! either a creditor or the credit agency

Customer Service Ratings

Based on 354 votes.

2.3

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Corporate Office

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Customer Service Scoreboard

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Equifax customer service news

'God' refused by Equifax report

God Gazarov, "the owner of a Brighton Beach jewelry store and a graduate of Brooklyn College, Gazarov, 26, said an Equifax customer-service representative had the gall to suggest that he change his first name to resolve the issue." Other credit-reports ...


A Guy Named God Is Suing Equifax for Not Recognizing His Name

(One customer service rep reportedly went so far as to blasphemously suggest the 26-year-old change his name to make it easier on the Equifax system.) “The customer has requested a name change which we are now making,” Equifax, which luckily hasn't ...


'God' refused an Equifax report

"The owner of a Brighton Beach jewelry store and a graduate of Brooklyn College, Gazarov, 26, said an Equifax customer-service representative had the gall to suggest that he change his first name to resolve the issue." Other credit reports by ...

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