Verizon Wireless customer service

Verizon Wireless is the cellular subsidiary of Verizon Communications and is the largest wireless network provider in America. Verizon was originally a joint venture between American communications company Bell South and British mobile phone manufacturer Vodafone. Verizon offers customer service by toll-free phone and online form submission.

Customer Service

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  • Hours of Operation:
    • Monday-Sunday 8am-8pm
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User Reviews

Posted by Anonymous


Verizon's the worst cell service ever!!!!!!!!!!!

Posted by Steve


So today I paid my Cell Phone with Steve at the Palmdale Office across from Applebees.
However Every time I come into this office,STEVE is Very Nasty. I have been a CUSTOMER since the Early 1990 and I never had problem with any one except him. Today he told me my ATM card was DECLINE,and I told him to input it in again,he did however he input it in Wrong again. I told hime to give me the LAP TOP,so In inter my information without any problem. No one needs to be treated with this DISRESPECT,Im 60yrs old have Grand kids his Age. This is not how Customer should be treated.

Posted by Anonymous


Need help activeing my phone keep getting told that my phone is no longer verizon no longer supports my Samsung galaxy s3

Posted by Anonymous


Are there any obligations for the customerif the cost of the device is paid in full?

Posted by Anonymous


I have had a v.w. acct for 5 years plus, but for computer only, using a jetpack & number. My phone is with another carrier. I need to reach either tech or customer support, but when I call the 800 # on my bill, "she" says my (phone) number is not an acct with Verizon, & I'm automatically disconnected. I've called in the past & easily reached a live person to help me. Have tried to call repeatedly today, same result. So what the heck do you suggest that I do to reach your customer support ppl for help with my wireless acct question????

Customer Service Ratings

Based on 1,259 votes.

2.2

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Verizon Wireless customer service news

Verizon Wireless tells some Delphi, Logansport customers: You can't hear us now

DELPHI, Ind. — Verizon Wireless is dropping customers in rural stretches of Greater Lafayette because they are using too much data on a partner's network, all despite being on the carrier's highly touted unlimited-data plans. The dropped customers ...


Storm causes Verizon Wireless service outage in Valley

SUNBURY — Verizon Wireless customers in the Susquehanna Valley are unable to use their cell phones due to a region-wide interruption of service caused by the strong winter storm pummeling the nation's Northeast. Verizon spokesman Steve Van Dinter IIĀ ...


Can wireless challenge cable for home internet service?

The policy would look at enabling access at affordable prices for wireless broadband services including through satellite to 90% population by 2022. The aim is to ensure availability of bandwidth on demand through wireline, including cable TV and ...

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