Google customer service

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  • Hours of Operation:
    • 8am - 6pm PT
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User Reviews

Posted by Anonymous

I Have On Hold For 50 Minutes. Your Call Is Important To Us. It Be Your Call Is Unimporatnt
To Us Because It Our 45 Minute Coffee Break And 2 Hour Lunch Break

Posted by Bill

I have been trying to find out how to correct the phone number used to confirm my google account. Somehow I think you have mixed up part of my social security number that ends 2914 with the last four of my phone number which is Or it may be a typo. Anyway, please help!

Posted by kat

Trying To Find Some Much Needed Help. I Puchased At 60.00 In Google Cards To Use For Downloading Music ,which I Did.i Have Straight Talk Android Phone It Is A An Lg Version,anyway My Phone Decided To Work You Couldn't Hear Out. Or Incoming Calls Or My Downloaded Music. The Phone Was Under Waranty. It Got Replaced Along With The 32 Ggbyte Sd Card Wich Was Not Reading. I'm Just Upset That I Have Paid Forthe Music And Now I Do Not Or Can I Find The Music That Was Downloaded. Talking With Your Customer Service People Is Like Talking To A Wall I Can't Understand Them And They Just Don't Get It. I'm American And Apparently Your Customer Service People Are Definitely Not . I Would Appreciate Being Able To Talk With Someone Who Speak And Understand American English. I Suspecting That U Have My Nimber And Email Adress I Would Appreciate Some Customer Service. I Would Like To Get The Music Back At No Charge Since I Have Already Paid For It. Any Help At Would Be Appreciated

Posted by CONNIE

I have paid for 5 dwnloads that did not show up on my app page. Total: $7.43. (Apalon, Koodeur, text plus, SmarterPro, Play) This is not the first time. I cannot prove the others because I don't have a record, just know they are not there. ..... Can you tell me why they don't show up ? Can I have my money back? I really really want to be able to download apps! I have a HTC X phone.

Posted by Anonymous

I've just been on hold with Customer Support for 35 minutes, according to my phone clock. What about offering the option, after the 2nd or 3rd "all operators are busy" announcement, of leaving a voicemail message? Or at least some non-annoying music or a pulse tome to let us know the call hasn't been dropped already? This is a security concernwher goig to Forums just won't help -- -- I need to speak to a Googler.

Customer Service Ratings

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