Uber customer service

Uber is an international online transportation company. Uber was founded in 2009 and quickly changed the landscape of customer transportation through their use of innovative smart phone technology. Uber offers no support other than a poplar topics webpage located in the help section of their website and their support email address which they guarantee a response.

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Customer Service

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Phone: 415-986-2104

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User Reviews

19
Jan

Posted by Anonymous


on 1/19/23 at 7:45AM

The last time (a month or more ago) I tried to reserve a ride for a doctors appointment and a message appeared telling me I had to update my Uber app. All well and good except I can't update because I need an iOS 14.8 or latest compatible version. Can't do that either. So, does this mean I have to buy a new phone to be able to ride wit Uber? Help!

16
Mar

Posted by Anonymous


on 3/16/22 at 7:38PM

I ordered an Uber on the morning of 3/16. I was in contact with the driver, Hugo. He texted "I am here." I texted "Be right there" but when I went outside, there was no Uber car in sight. After waiting in front of my building for some time, I finally gave up and took a taxi. I had been relying on Uber to get me to a hospital where I am scheduled for surgery tomorrow , but now I'm not sure what to do.

04
Jan

Posted by reginamoss6


on 1/4/22 at 7:16PM

Today I had scheduled a Uber for 7:10 am because they come early and that would guarantee they would be there by 7:00. The first rider I got was named Elliott and he got to my work area at 6:59 and called me telling me that he was here. I told him that I get off at 7:00 and I would be out in a minute. When I got out he was gone cancelled on me over 1 minute and had a new driver coming and I had to wait 18 minutes which made me late on the trip that I signed up for. If I would have been a regular person that would have made Uber 5 minutes late. My next rider was gracious with me and said he was sorry that happened. I think this needs to be reported when Ubers can't even wait 1 minute my Uber ride yesterday morning waited 6 to 7 minutes for me because he was early

07
Dec

Posted by Andy


on 12/7/21 at 8:39AM

I order an Uber. I thought he's on my way but until now he's not here. Unfortunately I was not able to work because I'll be late. My time is 7:30 am. I don't what happened. If he's committed to to take my order he should if not he should cancel my order

06
Dec

Posted by Dean


on 12/6/21 at 6:08AM

Uber charged me extra yesterday. Over charged be 106.00.

View all 1,865 Uber customer service reviews »
Customer Service Ratings

Based on 327 votes.

1.9

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