PayPal customer service

Please find PayPal customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the PayPal listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Say "customer service" through prompts had to say twice.
  • Hours of Operation:
    • I think 24/7. I called at 4:00am PT on a Friday morning and someone picked up eventually.
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Merchant Services

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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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User Reviews

Posted by Anonymous


I am extremely disappointed in the way in which your company handles fraud cases. A user under the name of Jake Hrach (ToxicMugen/Pixlett) has been scamming artists that send their work digitally by claiming they never received the artwork. Multiple artists have lost thousands of dollars due to this user, yet your company has done nothing but side in the scammer's favor - when there is ample evidence against this person, I am very confused as to why this is happening. I for one will not be using your services and I will be sure to spread this to others as well so they know to question the reputability of your website. Paypal is essentially supporting this illegal and illicit activity by siding with the criminal. I am appalled that this situation is being dealt with in this manner. I urge you to correct this issue. This is extremely poor customer service and very questionable morals.

Posted by Anonymous


PayPal is in a free fall IMHO. Service, REAL service appears to be nonexistent. Everything is automated and no one is monitoring the Call Centers hence the pitiful and pathetic service from forced busy tones to long long exceptionally long waits for a live person to pick up my calls for help (and if and when you do get through to a live party you will soon be dropped!). People get smart and dump PayPal. I am immediately. I even tried going through GECRB (PayPal Extra's credit card and they couldn't get through to them either. If PayPal can't give adequate service how can we expect them to protect our privacy or provide SECURE transactions.

Posted by Anonymous


What is wrong with you people. All I want to do is move my money from my account to my debit card and you people keep putting me though a lot of crap. Some one there that speaks English call me please thanks

Posted by Anonymous


Have been holding for over an hour for customer support! Unbelievable. Forgot password because don't use PayPal often. Can't reset because verification is linked to old credit card I no longer have. Automated customer service useless. Can't get any further. Extremely unsatisfied.

Posted by Anonymous


PayPal accepts checks on behalf of customers w/o their knowledge & then when the check bounces... They leave the customer, who trusted them, holding the bag and suffering the loss. I called Paypal & they could care less that they cost me $250.00!! If you sell on eBay, Amazon or any other site & use Paypal as your buffer between you & the buyer... Beware because they WILL accept an E Check on your behalf as payment for the item you're selling, they 'll tell you that the buyer has paid, but once you take their word for it & send the buyer the item... The pending money in your paypal acct will disappear & paypal says that it's not their problem & refuses to take responsibility for helping a com artist cheat you out of your merchandise and/or your money. Then Paypal has the nerve to charge you money for their services!!! PayPal is not an ethical or a reputable company and they could care less about the misplaced trust that you have put in their company. They say they'll protect you from fraud, but who will protect you from Paypal?? They're no better than the con artists who use their incompetent company to cheat the little guy... US!!!!

Customer Service Ratings

Based on 258 votes.

2.4

Get Immediate Help

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Corporate Office

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Customer Service Scoreboard

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PayPal customer service news

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