Posted by Anonymous
I am extremely disappointed in the way in which your company handles fraud cases. A user under the name of Jake Hrach (ToxicMugen/Pixlett) has been scamming artists that send their work digitally by claiming they never received the artwork. Multiple artists have lost thousands of dollars due to this user, yet your company has done nothing but side in the scammer's favor - when there is ample evidence against this person, I am very confused as to why this is happening. I for one will not be using your services and I will be sure to spread this to others as well so they know to question the reputability of your website. Paypal is essentially supporting this illegal and illicit activity by siding with the criminal. I am appalled that this situation is being dealt with in this manner. I urge you to correct this issue. This is extremely poor customer service and very questionable morals.