Posted by Anonymous
I got a Blu-Ray player for Christmas. On March 21 it stopped playing Blu-ray movies. I called and they told me to update the firmware, which I did. Still didn't work. They told me to buy a Blu-ray lens cleaner, which I did. Well, since the player will not play blu-rays it will not read the cleaner. Still no help from them. Great disappointment in this company. Will tell everyone I know about this experience and urge them NOT to get an LG product.