LG customer service

Quickly locate LG technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the LG page at any time.

Customer Service

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  • Hours of Operation:
    • 24 hours Advanced technical support - 8-5 eastern time
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User Reviews

Posted by Anonymous

I got a Blu-Ray player for Christmas. On March 21 it stopped playing Blu-ray movies. I called and they told me to update the firmware, which I did. Still didn't work. They told me to buy a Blu-ray lens cleaner, which I did. Well, since the player will not play blu-rays it will not read the cleaner. Still no help from them. Great disappointment in this company. Will tell everyone I know about this experience and urge them NOT to get an LG product.

Posted by Anonymous

Horrible products - horrible customer service.
Brand new microwave out of the box - broken and required to take to their authorized dealer vs replacing - who never repaired it and said LG will not even send them parts. CS Manager promised a full reimbursement and retrieved the microwave back to corp from the repair location...when pushed for the reimbursment weeks later - CS stated I was sent a letter that needed to be filled out - when I had it sent to my email it was dated for that day stating I needed to purchase a new LG and affix the old microwave labels ----- that I don't even have. What a poorly run company with poor products.

Posted by Waaddup

My Optimus f3 will not charge or turn on . But when I take the battery out and put it back in and plug it in the green light comes on for a brief second. What's wrong is it broken ?

Posted by Jennifer

We bought a new fridge for over A$3000 and the foot was broken when we received it - it would not unscrew to enable the fridge to be levelled. LG have been absolutely appalling and we have had to fight and fight with them when it is their manufacturing issue.

I will NEVER buy an LG item ever again.

Posted by lg tv ultra slim

your lg service man is not clear the problem of tv

Customer Service Ratings

Based on 221 votes.


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Corporate Office

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Customer Service Scoreboard

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LG Manuals

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LG customer service news

Kecewa Kualitas TV LG

Akhir Januari 2014, muncul garis vertikal warna putih yang cukup mengganggu pada layar televisi tersebut. Tanggal 6 Februari 2014, kami menghubungi call center LG yang menjanjikan akan mengirim teknisi kerumah kami pada tanggal 11 Februari 2014.

FirstNews Briefs: IBM, Peugot, Ravello, Deutsche Telekom, Axell, Daintree, LG

Peugot automobiles will now be able to provide drivers with access to numerous channels such as mobile apps, websites, vehicle data, customer service, weather updates. Ravello Systems, a nested virtualization provider, today announced that Deutsche ...

LG stellt energieeffiziente Kühl- und Gefrierkombinationen auf dem LG InnoFest ...

Dieses Diagnosetool erlaubt Mitarbeitern im call center, die Ursache etwaiger Störungen am Kühlschrank rasch zu ermitteln, ohne dass hierzu der Besuch eines Technikers erforderlich ist. Kreatives Engineering für komfortablen Zugang. In kleinen Küchen ...

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