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In the past three years, over 830 complaints have been filed with BBB against Payless Car Rental; all were handled by the BBB serving Eastern Oklahoma as the designated corporate Customer Service location for the company. A review of these complaints ...
In the past three years, over 830 complaints have been filed with BBB against Payless Car Rental; all were handled by the BBB Serving Eastern Oklahoma as the designated Corporate Customer Service location for the company. A review of these complaints ...
But good Customer Service is about an effective recovery, and here's where Payless proved to be worthless. Repeated requests by email and phone went unanswered. You received an invoice followed by a long radio silence. You could have disputed the $44 ...
... the ability to reserve a car, modify reservations, find rental locations and connect directly to the Payless call center using a "Call to Book" button. ...
