McAfee customer service

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Technical Support

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    • Mon-Fri: 7am - 8pm CST
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User Reviews

Posted by Dell Vostro

I am having trouble to update my McAfee antivirus ,since i purchased last year in the month of Sept 2013 due to this my programs are running too slow. I was provided the email address as naushad khan . so i request you to provide me help regarding this.

Posted by Anonymous

After removing the McAfee software of of my new mini laptop my six-week-horror is finally over.

Your software ruined any speed on my laptop. Now, after removing it I am again enjoying my laptop and am back in business.

I will definately NEVER use your software again. You can be sure of that.

Posted by Disturbed

The most shocking thing happened regarding my auto-renewal for McAfee security product. When auto-renewal kicked in and my credit on file had expired -- McAfee had the nerve to contact MY BANK and get the new credit card information WITHOUT MY permission, renewed my product and then sent me a receipt. Yeah, I'm going to have a discussion with my bank, too, but in the meantime, I cancelled my McAfee product. I had no intention of renewing, but McAfee went behind my back and got it renewed anyway. I have asked for a refund. I wonder what other companies do that? Scary.

Posted by Anonymous

Although it has been difficult to reach a human(except tech support person), my contacts with MCAfee have been quite satisfactory so far. Also, I have been fortunate to always reach a tech support person who speaks good English and apparently is in the USA. However, I was disappointed that a very severe virus (which cost me a small fortune to have removed at a local computer store) was not blocked by McAfee.

Posted by Anonymous

First of all, McAfee does not have a so called service dept.. All they have is a bunch of highly trained con-artists from India that claim to be certified computer techs but are no better than a bunch of low life used car salesmen.. They can't handle a very simple matter or problem unless you pay to have your computer fixed and all they do is lie to you!! Goodbye McAfee and you lowlife salesmen......

Customer Service Ratings

Based on 329 votes.


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McAfee Manuals
McAfee customer service news

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McAfee insists brand death is bonus for channel - CRN

"Our goal is to bring the Intel and McAfee security teams together as one while staying focused on delivering world-class digital security and customer service. "The McAfee brand name will be phased out as new products are introduced, but we will ...

McAfee Mobile Security (2014)

... and you'll see three buttons: a gear for settings, an "i" for information and a question mark that links to a very thorough help page. McAfee makes the only mobile-security app we've tested that offers such ready access to its customer-support ...

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