Posted by Brother Dan
I love Adobe products, but I LOATHE having any kind of issue because of the lack of support. I've been trying to update my Creative Cloud desktop for two weeks. I've been through everything I can find on their website regarding advice, tutorials, etc. The answers available are all dead ends, and I have yet to find a way to get through to customer support. Yes, they have a button that says "Contact Support", but then they only let you read other users' questions and the associated answers. The answers refer you to the same tutorials that I've already been through more than a dozen times. When I try to submit a new question to the forum, of course the message says "that page is not available." WTF??!!! I am totally frustrated, in case you couldn't tell. It looks like I will be migrating to an Avid system as soon as I can afford it (not that Adobe is cheap, mind you).