Windows customer service

Quickly locate Windows technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Windows page at any time.

Technical Support

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  • How to reach a live person:
    • Speak "customer service" two times
  • Hours of Operation:
    • Mon-Fri: 5am-9pm PT
      Sat-Sun: 6am-3pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

Posted by TRIXIEDARK


I called them because Gateway told me thwy could not help me with my issue it was a windows issue an I needed to call them.

I did the guy I talked to said it was gateway's issue and not there's.
they can fix the issue but only if I purchase something from them.

I told them no i'm not going to pay them any thing because its an issue with the windows 8 update causing my laptop to just disconnect from the internet sporadically..

It started right after windows updated my laptop. after is finished updating not even 2mins later it was disconnecting..

so yes I KNOW IT WAS THE UPDATE.
the acted like i was trying to pull a fast one on he by even saying it was windows problem an they need to fix it at no cost to me since there is no way to stop it from updating itself..

BUT NO THEY SAY ITS GATEWAYS FAULT NOT THERES AND GATEWAY SAYS ITS WINDOWS FAULT.
SO I AM JUST SCREWED AND NOW OWEN A VERY
EXPENSIVE PAPERWEIGHT..

I WONDER IF I COULD GET $500.00 FOR A PAPERWEIGHT ON EBAY???

Posted by Anonymous


You need to get people that speak English for sales and tec support I don't even want to deal with you I was going to buy tons of for my company but it is Bull

Posted by sunil


I want to get activition code of my windows 7 samsung omnia
And...
How to download song in window7 phone from wep or internet

Posted by hippeygirl101


They were the worst. I waited for almost an hour on hold.

Posted by asiancertified


OMG I CAN'T BELIEVE I WAS TRICK; I SPOKE WITH A TECHNICIAN HE TOLD ME HE WAS GOING TO TRANSFER ME THEN I WAS TRANSFERED BUT THE PHONE HUNG UP~!!!
PREVIOUS ISSUES WAS THEY CHARGE YOU FIRST BEFORE THEY GET YOU SUPPORT OMG WORST LIKE COSTCO SUPPORT.

Customer Service Ratings

Based on 230 votes.

2.6

Customer Service Scoreboard

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Windows customer service news

Microsoft extends Windows 8.1 Update migration deadline for business

In an email reply to questions from Computerworld last week, a company spokeswoman said, "customer support in Windows 8.1 Update is no different than other versions of Windows and Microsoft products" when asked to explain the five-week deadline for ...


Microsoft reveals story behind iconic 'Bliss' image of Windows XP

Though Microsoft recently discontinued offering technical support for Windows XP, it is estimated that 30 percent of the world's computers still run the operating system. As such, a number of people still see the iconic Windows XP wallpaper daily as ...


Ask Dave Taylor: Windows XP is dead. Now what?

What does that mean and where does it leave my mom (and me, as I'm still her tech support person)? A: A Gateway PC running Windows XP. That is impressive, but in a lot of ways, XP was one of the best, most stable versions of Windows that Microsoft ever ...

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