Posted by Anonymous
Run the other way. The customer service knows nothing and thats if you can actually get them to try and help you. Usually they tell you its not a problem with their equipment and will give you the run around until you hang up. The receiver harddrives break all the time and you lose anything saved unless you back it up with your personal external harddrive. The internet is crap even if you get the most expensive plan. The most expensive plan is 30gb per month but they dont tell you that 15 of those are between 3 and 8 in the morning (central time) and if you run over that then it takes about 30 seconds to a minute or more to load sites like google or facebook from them slowing it down. My phone has better internet than they do more data and cheaper too. Wouldn't touch their internet unless there is absolutely no other choice and even then I probably wouldnt. Everything about them is just a hassle.