Posted by Kmason
You guys are trash and so is your customer service department or lack thereof.. I'll never sent from you guys again.. and the saying is true, you get what you pay for. You payless and also get LESS service..
Payless Car Rental customer service
Payless Car Rental is a car rental service based out of Florida. Avis Budget Group owns Payless Car Rental. Most Payless locations are franchised, however, recently the company has opened several company-owned locations. Payless offers support with a webpage for frequently asked questions as well as an address for written communication.
- How to reach a live person:
- Press 1
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- Press 1
- Hours of Operation:
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Click here to update this department.
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- Email:
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- Customer service link:
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User Reviews
12
Mar
01
Dec
23
Oct
Posted by Erobertw
Very disappointed today when your representative at atl airport demanded to see my return flight and itenary from my email or she needed a light bill etc. I know when a scheme scam is in play. I may not do business with you again. Car rental . I have rented from you for YEARS. She is running your customers away. Contact me.
26
Sep
Posted by Debbie Ortiz
My rental rental confirmation number is #05565436US2. I accidentally made a reservation for September 26 instead of September 23 pick up time 1030 at Orlando international airport and they were not able to accommodate me with a car until today at 10:30 PM. I'm trying to communicate with the office at the Orlando international airport but I am not able to get through to anyone and I can't even leave a message for the manager as the mail box is full . I'm trying to call them to see if I can pick up the car earlier and what is the earliest time that I would be able to pick it up please help.
Sincerely,
Desperate for a car
08
Apr
Posted by rudy
Waiting for charge of $83.00 to be resolved. I called the rental place where I got the car and was told I was charged for gas. I filled the tank 5 minutes before returning, right next door! I was then told I would be refunded. No refund still after 2 weeks. I filed a complaint and was told I would be called back and receive and email in 24 hrs. Nothing in 2 weeks. I called again. HAd to open a new ticket. I was told they tried to email me because they didn't have all my information. I never received an email. I even checked my spam folder nothing. I asked her to repeat back my email to insure it was correct. So I have filed again. Waiting on an email or call. I will never use payless again.