Experian customer service

Please find Experian customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Experian listing at any time if you have new information.

Corporate (good for customer service)

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  • How to reach a live person:
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Credit Expert

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User Reviews

Posted by Anonymous

my name is Victoria Henshaw, I am disputing that I am not owing or indebted to the AT&T of any amount of money, I paid all my bills when I stopped being their customer, please check well and fix this mess, thank you.

I have gone back the AT&T this morning, only to be told that I owe them no bills.

Posted by Anonymous

After being denied access online to a free annual credit report, I tried calling the various toll-tree lines that Experian offers on their website. None of those allowed me to talk to someone although they did offer a variety of paid services as well as help if you submitted your credit report number. (That was the problem, I couldn't get the credit report). In calling the number, the operator was a bit confused and offered me the toll free numbers first. I explained that I had tried these several times but could not speak to someone which was the only way to address my issue. She transferred me to Debbie who was quite helpful and claimed to be sending the report out today. Although she could not find the reason for not being able to access the report on my earlier attempts, she patiently listened to the problem and offered the information she had. Thank you to Debbie

Posted by Anonymous

My name is Karen Garel. I was disappointed in my credit score. Some of the payments were made, but it still has it listed as unpaid, which resulted in a low credit score. I have the document which shows some of the items were paid.The Portfolio Recovery Associates was paid in full, account number Please get in contact with this company and tell them I paid it in full. I have only 180.00 dollars left to pay off Capital one which is in progress, account number

Posted by KJackson

Experian customer service is terrible. You can call and call again and not get a live voice. You almost have to call as if you're a new member trying to join the program to get a live voice who then transfer you back to the same automated system. I've been trying to get a live voice almost 40 minutes!

Posted by Anonymous

Experian SUCKS!! Because of you guys I had trouble getting health insurance and am still having trouble. All because I cancelled my membership with FreeCreditReport you mess with my identify. My identity can't be found and once I was told it had been verified I still wasn't able to get insurance. It still said "Identity Not Verified".

Customer Service Ratings

Based on 331 votes.


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Corporate Office

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Customer Service Scoreboard

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Experian customer service news

Huffy Corporation Uses Experian Data Quality Software to Improve Address Data ...

The Experian Data Quality address verification software has been implemented in the company's U.S.-based call center. Staff members will be able to ensure contact information is accurate at the time of entry while reducing data collection time and ...

Experian and Age UK Notts team up to combat loneliness

Suzanne Smith, Senior Director of Customer Experience at Experian commented: “We are really proud of our talented customer service teams. When we heard about this opportunity to partner with Age UK Notts, we instantly knew their skills would be ...

Experian plc : Saturday Money: Consumer champions: Miles Brignall and ...

Martyn Bridges , director of technical support at Worcester , Bosch Group apologised for the misunderstanding with his customer services. "Our engineers had attended the property on three previous occasions during a seven-day period and each time the ...

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