Experian customer service

Please find Experian customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Experian listing at any time if you have new information.

Corporate (good for customer service)

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  • How to reach a live person:
    • No steps needed - direct to a live customer service rep!
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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Credit Expert

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  • How to reach a live person:
    • Press 3 at first prompt
      Press 2 at second prompt
  • Hours of Operation:
    • This information has not been added.
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  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • 1.Say "YES" when asked if you have a current report.
      2. Enter the report number, and enter the last 4 digits of your social.
      3. When prompted, select "file a dispute"
      4. When prompted, select "1 - dispute credite item"
      5. When asked for the first digits of the credit item, enter "0".
      6. When asked again for the the first digits of the credit item, say "help".
      7. The virtual operator will then tell you that "we'll skip this for now" and ask if you have any disputes with personal info, if not select 2. Select 2.
      8. The virtual operator will then ask if you have any disputes with credit inquiries, if not select 2. Select 2.
      9. The virtual operator will then ask if you still need help with your dispute that you skipped. Say yes. You will then be transferred to a customer service person that can answer your questions. Hooray!!!
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This number only works if you have an existing credit report from Experian

User Reviews

Posted by Anonymous


Experian SUCKS!! Because of you guys I had trouble getting health insurance and am still having trouble. All because I cancelled my membership with FreeCreditReport you mess with my identify. My identity can't be found and once I was told it had been verified I still wasn't able to get insurance. It still said "Identity Not Verified".

Posted by lexi-r


i've signed up online for a free credit reportinh but was upset when i look at my credit cc bill. they charged my acct every month and when i call them, they wont provide refund..soooo frustrating!

Posted by Anonymous


It worked for me! Thank you!!!!!!

Posted by Anonymous


Good number. A human answers right away. I was transferred to somebody who could help in no time at all.

Posted by Anonymous


I received a USPS mail suggesting I have requested an annual free credit report.

I have not.

Although "Shena" tried to be helpful:
1) I could hardly hear her & asked her to speak louder several times.
2) It's possible her accent was making things more difficult to understand her.
3) I was very disappointed this number is NOT an Experian number, which I was led to believe was the case when I searched to talk with a human at Experian.

Now I've been directed to either the automated number or website whereupon I assume I will not be able to receive the information I'm seeking.

Customer Service Ratings

Based on 331 votes.

2.2

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Corporate Office

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Experian customer service news

Experian QAS Charles Tyrwhitt tailors data quality initiative

This will improve customer service and ensure information and products are dispatched to the correct address. The software will be used to clean and maintain address data that is entered onto its system via Amazon, which also sells Charles Tyrwhitt's ...


Fitness First hires Experian for marketing push

... we have seen increased investment in data quality initiatives from the leisure industry. We will be working closely with Fitness First and using its international commitment to data quality to deliver great customer service to further increase its ...


Latest Experian Data Quality Research Finds High Level of Inaccurate Data ...

However, 67 percent of companies surveyed experienced some sort of deliverability issues within the past 12 month, stating this resulted in poor customer service, an inability to communicate with subscribers, unnecessary costs and lost revenue. "With ...

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