Experian customer service

Please find Experian customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Experian listing at any time if you have new information.

Corporate (good for customer service)

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  • How to reach a live person:
    • No steps needed - direct to a live customer service rep!
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Main Company URL:
  • Description:
    • This information has not been added.
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Credit Expert

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  • How to reach a live person:
    • Press 3 at first prompt
      Press 2 at second prompt
  • Hours of Operation:
    • This information has not been added.
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  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
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Customer Service

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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • 1.Say "YES" when asked if you have a current report.
      2. Enter the report number, and enter the last 4 digits of your social.
      3. When prompted, select "file a dispute"
      4. When prompted, select "1 - dispute credite item"
      5. When asked for the first digits of the credit item, enter "0".
      6. When asked again for the the first digits of the credit item, say "help".
      7. The virtual operator will then tell you that "we'll skip this for now" and ask if you have any disputes with personal info, if not select 2. Select 2.
      8. The virtual operator will then ask if you have any disputes with credit inquiries, if not select 2. Select 2.
      9. The virtual operator will then ask if you still need help with your dispute that you skipped. Say yes. You will then be transferred to a customer service person that can answer your questions. Hooray!!!
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This number only works if you have an existing credit report from Experian

User Reviews

Posted by Anonymous


my name is Victoria Henshaw, I am disputing that I am not owing or indebted to the AT&T of any amount of money, I paid all my bills when I stopped being their customer, please check well and fix this mess, thank you.



I have gone back the AT&T this morning, only to be told that I owe them no bills.

Posted by Anonymous


After being denied access online to a free annual credit report, I tried calling the various toll-tree lines that Experian offers on their website. None of those allowed me to talk to someone although they did offer a variety of paid services as well as help if you submitted your credit report number. (That was the problem, I couldn't get the credit report). In calling the number, the operator was a bit confused and offered me the toll free numbers first. I explained that I had tried these several times but could not speak to someone which was the only way to address my issue. She transferred me to Debbie who was quite helpful and claimed to be sending the report out today. Although she could not find the reason for not being able to access the report on my earlier attempts, she patiently listened to the problem and offered the information she had. Thank you to Debbie

Posted by Anonymous


My name is Karen Garel. I was disappointed in my credit score. Some of the payments were made, but it still has it listed as unpaid, which resulted in a low credit score. I have the document which shows some of the items were paid.The Portfolio Recovery Associates was paid in full, account number Please get in contact with this company and tell them I paid it in full. I have only 180.00 dollars left to pay off Capital one which is in progress, account number

Posted by KJackson


Experian customer service is terrible. You can call and call again and not get a live voice. You almost have to call as if you're a new member trying to join the program to get a live voice who then transfer you back to the same automated system. I've been trying to get a live voice almost 40 minutes!

Posted by Anonymous


Experian SUCKS!! Because of you guys I had trouble getting health insurance and am still having trouble. All because I cancelled my membership with FreeCreditReport you mess with my identify. My identity can't be found and once I was told it had been verified I still wasn't able to get insurance. It still said "Identity Not Verified".

Customer Service Ratings

Based on 331 votes.

2.2

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Corporate Office

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Customer Service Scoreboard

See detailed Experian customer service rankings, employee comments and much more from our sister site.

Experian customer service news

Latest Experian Data Quality Research Finds High Level of Inaccurate Data ...

However, 67 percent of companies surveyed experienced some sort of deliverability issues within the past 12 month, stating this resulted in poor customer service, an inability to communicate with subscribers, unnecessary costs and lost revenue. "With ...


Fitness First hires Experian for marketing push

... we have seen increased investment in data quality initiatives from the leisure industry. We will be working closely with Fitness First and using its international commitment to data quality to deliver great customer service to further increase its ...


Experian QAS Charles Tyrwhitt tailors data quality initiative

This will improve customer service and ensure information and products are dispatched to the correct address. The software will be used to clean and maintain address data that is entered onto its system via Amazon, which also sells Charles Tyrwhitt's ...

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