Experian customer service

Please find Experian customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Experian listing at any time if you have new information.

Corporate (good for customer service)

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  • How to reach a live person:
    • No steps needed - direct to a live customer service rep!
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Description:
    • This information has not been added.
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Credit Expert

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  • How to reach a live person:
    • Press 3 at first prompt
      Press 2 at second prompt
  • Hours of Operation:
    • This information has not been added.
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  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • 1.Say "YES" when asked if you have a current report.
      2. Enter the report number, and enter the last 4 digits of your social.
      3. When prompted, select "file a dispute"
      4. When prompted, select "1 - dispute credite item"
      5. When asked for the first digits of the credit item, enter "0".
      6. When asked again for the the first digits of the credit item, say "help".
      7. The virtual operator will then tell you that "we'll skip this for now" and ask if you have any disputes with personal info, if not select 2. Select 2.
      8. The virtual operator will then ask if you have any disputes with credit inquiries, if not select 2. Select 2.
      9. The virtual operator will then ask if you still need help with your dispute that you skipped. Say yes. You will then be transferred to a customer service person that can answer your questions. Hooray!!!
  • Hours of Operation:
    • 8am to 5pm in your time zone
  • Email:
  • Customer service link:
  • Description:
    • This number only works if you have an existing credit report from Experian

User Reviews

Posted by Anonymous


Experian SUCKS!! Because of you guys I had trouble getting health insurance and am still having trouble. All because I cancelled my membership with FreeCreditReport you mess with my identify. My identity can't be found and once I was told it had been verified I still wasn't able to get insurance. It still said "Identity Not Verified".

Posted by lexi-r


i've signed up online for a free credit reportinh but was upset when i look at my credit cc bill. they charged my acct every month and when i call them, they wont provide refund..soooo frustrating!

Posted by Anonymous


It worked for me! Thank you!!!!!!

Posted by Anonymous


Good number. A human answers right away. I was transferred to somebody who could help in no time at all.

Posted by Anonymous


I received a USPS mail suggesting I have requested an annual free credit report.

I have not.

Although "Shena" tried to be helpful:
1) I could hardly hear her & asked her to speak louder several times.
2) It's possible her accent was making things more difficult to understand her.
3) I was very disappointed this number is NOT an Experian number, which I was led to believe was the case when I searched to talk with a human at Experian.

Now I've been directed to either the automated number or website whereupon I assume I will not be able to receive the information I'm seeking.

Customer Service Ratings

Based on 331 votes.

2.2

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Corporate Office

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Customer Service Scoreboard

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Experian customer service news

Experian plc : Saturday Money: Consumer champions: Miles Brignall and ...

Martyn Bridges , director of technical support at Worcester , Bosch Group apologised for the misunderstanding with his customer services. "Our engineers had attended the property on three previous occasions during a seven-day period and each time the ...


Huffy Corporation Uses Experian Data Quality Software to Improve Address Data ...

The Experian Data Quality address verification software has been implemented in the company's U.S.-based call center. Staff members will be able to ensure contact information is accurate at the time of entry while reducing data collection time and ...


Experian and Age UK Notts team up to combat loneliness

Suzanne Smith, Senior Director of Customer Experience at Experian commented: “We are really proud of our talented customer service teams. When we heard about this opportunity to partner with Age UK Notts, we instantly knew their skills would be ...

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