Facebook customer service

Contact information related to Facebook customer service, customer support and technical support can be found below. Please feel free to update any of the Facebook customer support information we have to make sure our site is kept as current as possible.

Customer Service

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  • How to reach a live person:
    • Facebook does not currently offer telephone support. You can press 0 to leave a message, but not sure what that does.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • We have been contacted by Facebook who says that their help center is the best way to get support. You can click here to visit Facebook's help center.

User Reviews

Posted by Anonymous

July 28...again I wish to protest the silly questions asked by FB when I want to get rid of a comment on my FB page or otherwise:....after I say either delete or not interested as far as I am concerned the rest is my business & no FBs. It usually means I hv to lie just to get rid of yr silly questions. ie. why do u want to filter my stuff? why should you care if I just plain dont want to see something??? pls alter yr system!!! thnks,N

Posted by crisilda Hernandez

My phone isn't letting me get into my Facebook page...it let's me do everything else except access my fb...I can't get on it through the my web browser or my fb app...it's like it's blocked...my phone company says I have to contact u guy's because it's not my phone that is messed up it's fb...plz help if u can...thanks

Posted by Anonymous

plz help me ..I forgot my password and I need to reset it..but it is about a month that I dont get any reset password in my email...plz

Posted by primera cosmemarykay brumfield

Facebook keep asking me to click on the link to verify my fb but it keeps saying a error is occuring I really want to get back on my face book please help me

Posted by Anonymous

I need help getting back on face book for some reason I got kick off.reentered my pass word and will not b accepted please help me.:-(

Customer Service Ratings

Based on 1,183 votes.


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Corporate Office

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Customer Service Scoreboard

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Facebook customer service news

Facebook 1Q results soar; CFO to step down

NEW YORK (AP) — Facebook's first-quarter earnings and revenue grew sharply, surpassing Wall Street's expectations thanks to an 82 percent increase in advertising revenue. The social network said Wednesday that it earned $642 million, or 25 cents per ...

Some firms ignore Facebook complaints: Roseman

Toshiba USA responded to his protest within 15 minutes, saying it couldn't help and he had to deal with Toshiba Canada. “I'd give Toshiba ... She complained about customer service at the company's Facebook page and received nasty comments in return.

Young adults more likely to Facebook their dining experience than review it

The eating-out habits of young adults in the UK has come under the microscope thanks to a report from Voxburner. It reveals that customer service is top of young diners' priorities and that their experience is likely to end up on Facebook, not TripAdvisor.

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