Facebook customer service

Contact information related to Facebook customer service, customer support and technical support can be found below. Please feel free to update any of the Facebook customer support information we have to make sure our site is kept as current as possible.

Customer Service

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  • How to reach a live person:
    • Facebook does not currently offer telephone support. You can press 0 to leave a message, but not sure what that does.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • We have been contacted by Facebook who says that their help center is the best way to get support. You can click here to visit Facebook's help center.

User Reviews

Posted by Anonymous

Why....so tired of fb...things wete fine and then I installed the newest version and I cant log in or access. Then I changed my password because it was in correct. I should be able to touch the icon and go. Whats makes this situation horrible is that a friend from out of state died and im trying to connect to b able attend the funeral....unacceptable

Posted by Anonymous

I submitted a picture of my state identification to regain access to my account. And I never recieved a response or email from facebook telling me anything.

Posted by Anonymous

July 28...again I wish to protest the silly questions asked by FB when I want to get rid of a comment on my FB page or otherwise:....after I say either delete or not interested as far as I am concerned the rest is my business & no FBs. It usually means I hv to lie just to get rid of yr silly questions. ie. why do u want to filter my stuff? why should you care if I just plain dont want to see something??? pls alter yr system!!! thnks,N

Posted by crisilda Hernandez

My phone isn't letting me get into my Facebook page...it let's me do everything else except access my fb...I can't get on it through the my web browser or my fb app...it's like it's blocked...my phone company says I have to contact u guy's because it's not my phone that is messed up it's fb...plz help if u can...thanks

Posted by Anonymous

plz help me ..I forgot my password and I need to reset it..but it is about a month that I dont get any reset password in my email...plz

Customer Service Ratings

Based on 1,183 votes.


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Corporate Office

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Customer Service Scoreboard

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Facebook customer service news

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Facebook has officially killed off two of its apps, but you'd never even know unless you somehow went to download them from Apple's App Store. The company is otherwise mum about the death sentence it recently bestowed upon Facebook Poke and ...

Facebook 1Q results soar; CFO to step down

NEW YORK (AP) — Facebook's first-quarter earnings and revenue grew sharply, surpassing Wall Street's expectations thanks to an 82 percent increase in advertising revenue. The social network said Wednesday that it earned $642 million, or 25 cents per ...

FTC (Federal Trade Commission) Enforces Facebook Policies to Stop Jerk

The FTC noted that contacting Jerk with complaints was difficult for consumers: Jerk charged $25 for users to email the customer service department. A hearing is scheduled for January 2015. Notably, the FTC's proposed Order, among other prohibitions, ...

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