Facebook customer service

Contact information related to Facebook customer service, customer support and technical support can be found below. Please feel free to update any of the Facebook customer support information we have to make sure our site is kept as current as possible.

Customer Service

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  • How to reach a live person:
    • Facebook does not currently offer telephone support. You can press 0 to leave a message, but not sure what that does.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • We have been contacted by Facebook who says that their help center is the best way to get support. You can click here to visit Facebook's help center.

User Reviews

Posted by ericsmith3031

I'm trying to figure out why I can log in my Facebook I have 2 accounts with y'all but my new one won't log in its says something about my id I don't understand please fix it Eric smith

Posted by talena louella morrison

3someone set up an account using louella lynn my name to set up a fake facebook please destroy it now.my name has been changed to a whole different name so thats my old name I dont know how they did this or the yahoo account name I just know its my profile picture and my old name.

Posted by [email protected]

I'm sooooooo upset I have been on FB since 2008 there are pric less memories on here I put my phone number on my profile and tried to remove it now I can't access my account because it said my account was hacked I put a photo of my ID on because it is what you asked and I still can't get on my account. I need to get access to my account ASAP and don't think it should take 24+ hours for you to confirm it has not been compromised. PLEASE FIX THIS THERE R PHOTOS THAT ARE NOT REPLACEABLE!!!!!

Posted by Anonymous

I have been trying to get my facebook to work and I cant receive and messages or photos for over 3 months the page still comes up but no info or photos

Posted by alberta cooper

hello my name is alberta, and been trying for 2 weeks to talk to a facebook representative by sending several emails. I haven't received a reply from any of my emails. I accidentally closed my facebook account and can't get back into it; phone number and email address is no longer available (I thought my new phone number was on account). Thinking I solve the problem I made another fb account but prefer first one with email email (the email below is my current email but screen name is the same on both accounts) someone please reply.

Customer Service Ratings

Based on 1,190 votes.


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Corporate Office

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Customer Service Scoreboard

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Facebook customer service news

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The FTC noted that contacting Jerk with complaints was difficult for consumers: Jerk charged $25 for users to email the customer service department. A hearing is scheduled for January 2015. Notably, the FTC's proposed Order, among other prohibitions, ...

How engaging are Indian online travel brands on Facebook and Twitter?

While Twitter is emerging as a customer service tool customer service mechanism globally, in India, only a few travel brands are adopting this trend. MakeMyTrip has the highest number of followers while new entrant Musafir India has the fewest. It ...

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