KitchenAid customer service

Please find KitchenAid customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the KitchenAid listing at any time if you have new information.

Customer Service (Countertop Appliances)

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  • How to reach a live person:
    • Hold on through prompts will take you to a customer service rep
  • Hours of Operation:
    • Mon-Fri: 8am-8pm EST
      Sat: 10am-5pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Customer Service (Large Appliances)

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  • How to reach a live person:
    • Just press 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 8am-8pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Theresa


I have been on hold for 1 hour and 46 minutes- do you think someone might pick up soon- I have been transferred to 3 different depts. This is an awful customer service line

Posted by Anonymous


I waited 19 minutes technical support. The woman that answered didn't know the answer to my question. She transfered me to "parts". The recording kept telling me to press 3 for Kitchen Aid. After pressing 3 four times I was disconnected.

Posted by Anonymous


I have a kitchen aid double elec oven model kode507essO4. The inside oven door glass does not come clean when we use the hitemp self clean. I have tried all my cleaners the glass still will not come clean. Please belp

Posted by Home owners


I can not get through on your stupid auto phone system.

Posted by Anonymous


The first person i spoke to had trouble understanding the concept of lights on the bottom of the microwave illuminating the burners illuminating the range below. When i was eventually able to explain that one of the lights was out on the underside of the microwave and there appeared to be no way for a consumer to replace it, she sent me to another number, 844 200 5440, which did not answer w a live person in about 40 minutes when i hung up.
Others have obviously hadthe same experience. It is unconscionable, and I have no one to advise about this small but annoying problem.

Customer Service Ratings

Based on 99 votes.

2.7

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Corporate Office

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Customer Service Scoreboard

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KitchenAid Manuals
KitchenAid customer service news

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