Posted by Anonymous
Dear Sirs:
I am on a JAL flight now from Tokyo to Dallas and was served this kosher meal consisting of salmon as a main meal while other passengers were eating steak. Firstly , I do not eat fish! And then I saw your breakfast meal which also was fish oriented. I was appalled by both meals!
I was sitting in business class and these meals were not acceptable for even coach!!
I've been on many airlines and have ordered kosher meals and was served excellent beef or chicken dinners or lunches. Breakfasts consisted of omelette fresh fruit, delicious rolls and cakes. The meals I were served was simply awful and unacceptable for business class passengers.
If I sound angry, I am! I expect better from kosher caterers who cater for business class passengers. I intend to send a copy of my letter to JAL and will request that they use a better caterer.
I was really hoping to receive a better meal given the fact that this is an overseas flight and I haven't had kosher meal prior to arriving in Haneda.
What more can I say, other than the fact, you need to offer choices and also should be serving equivalent meals as In regular business and first class.
I hope you will take my comments under advisement.
