CheapTickets customer service

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Customer Service

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  • How to reach a live person:
    • This is a direct number to a live person.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • We have gotten a few reports that 888-922-8849 receives faster service than the number listed above.

User Reviews

Posted by Anonymous

I booked a return airfare to London on line in December 2013 for a Virgin Atlantic flight in May 2014. When I arrived at Sydney International airport in May 2014 I was told that Virgin Atlantic stopped flying from Sydney to London a few weeks earlier than my proposed paid for flight. The staff from Virgin Atlantic couldn't have cared less and neither could CheapTickets. I had accommodation and travel plans booked so I went to the Flight Centre Travel Company at the airport who got me on the first flight out of Sydney for London. So I had to pay again! Now I am faced with having to phone CheapTickets to get a refund. The are US based and I am Australian based. They're difficult to get on the phone. Don't book a thing with CheapTickets it will cost you a terrific holiday, added stress and double the cost.

Posted by Anonymous

The service is not as expected for the customers for cancellation of tickets nor does it provides any refund for cancellation.
Request your immediate attention as we loose money and get no service..

Posted by Anonymous

I found a worst time to cancel my return ticket..
Please do the needful.
the service is horrible i have seen..

Posted by Grsu

I spent hours on your website yesterday
Simply trying to make a flight reservation
The website did not work
When I called to make a reservation on the phone
The person could not even get me the same flight that was on the website and wanted to charge me more money
Whole experience was a complete waste of time hours wasted and I had to call the travel agent to make my plans

Posted by Marie Baker

I had the worst experience with your company ever and we are deleting our account with you. I had to pay for a second hotel room because Eddie told the hotel clerk at Baymont Inn. Very bad and unprofessional behavior on the part of your employee

Customer Service Ratings

Based on 276 votes.


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Corporate Office

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Customer Service Scoreboard

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CheapTickets customer service news

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In 2007 the German website was launched with a call center in Saarbrucken. CheapTickets is now active in several countries with different ...

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