Priceline customer service

Find contact information for Priceline customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Priceline customer service news.

Customer Service

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  • How to reach a live person:
    • This is a direct number to a live person
  • Hours of Operation:
    • I was told that their customer service department is open between 9 and 4, EST, Monday through Friday. Otherwise, their calls are routed randomly to the Philippines.
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  • Customer service link:
  • Description:
    • Another number for Priceline is 800-657-9180

Hotel Partners Customer Service

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User Reviews

Posted by Anonymous


Have tried several times and can not yt? All to a service member to cancel a reservation. Very up set.

Posted by Anonymous


Don't use PRICELINE. Can't cancel, can't get a refund or exchange. Don't understand why can't cancel a car reservation. Plans have changed. Things like this happen in life!! Now out $259. Won't be using PRICELIne again.

Posted by Anonymous


I made a mistake while making my reservation which resulted in me showing up late to my hotel. As a result, the hotel cancelled my reservation and Priceline forfeited not only 1 night (which seems to be the industry standard) but the whole reservation's worth. When I called them about it, they wouldn't even offer a partial refund in the form of a voucher. Of course they are not required to but this is the difference between good customer service and no customer service.

Posted by Anonymous


Absolutely the worst customer service I ever encountered any where for any business I have done. Will not recommend Priceline to anyone.

Posted by ?


We had change a hotel date thru priceline. They charged us $25.00. I don't recommend them.

Customer Service Ratings

Based on 419 votes.

2.1

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Corporate Office

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Customer Service Scoreboard

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Priceline customer service news

Priceline.com Reports Financial Results for 3rd Quarter 2013

... information from hundreds of travel websites at once through its websites and mobile apps. Rentalcars.com is a multinational rental car reservation service, offering its services in over 6,000 locations and providing customer support in 40 languages.


Priceline.com to Webcast 4th Quarter and Full-Year 2013 Financial Results on ...

... hundreds of travel websites at once through its websites and mobile apps. Rentalcars.com is a multinational rental car reservation service, offering its services in over 6,000 locations and providing customer support in 40 languages. SOURCE ...


Jacada Announces Partnership with Priceline.com to Simplify Customer Service ...

To support existing customer service efforts, priceline.com will utilize Jacada Agent Scripting; a dynamic, flexible, and intuitive agent scripting tool that will enable priceline.com to easily create call center scripts and business rules that are ...

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