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Thursday, 8/8/2013. On Tuesday, August 6, 2013, I started my journey from MNL on JL746 to NRT, continued flight to SAN on JL66, transferred to flight 5889 (operated by JetBlue) from SAN to JFK. Arrived JFK before 5am, Wednesday, August 7, 2013.
When I opened my luggage at home on August 7, I discovered that the zipper was broken and I lost two boxes of pastry. I understand that this is the responsibility of the last carrier I used in this case JetBlue but I would like Japan Airlines to know this incident since I booked with JAL. Thank you for your kind attention. Sincerely, Y. Tizon


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