Carbonite customer service

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Customer Service

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Phone: 877-665-4466

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User Reviews

29
Aug

Posted by frustrated Mike


on 8/29/18 at 1:26PM

easy to get in touch with when they want to sell you but impossible to reach when you have a question or need assistance. the reply is good read a book on our website or watch a few videos to see if that will answer your question.....don't bother us we are trying to over promise and sell stuff. Carbonite is about as useless as air brakes on a turtle. Glad my subscription is about to run out. you are too busy to help me so I'm too busy to pay you. Save your money folks.

24
May

Posted by Anonymous


on 5/24/16 at 5:18PM

My carbonite was not working fo9r some reason Now I lost the icon and do not knoww hat is hwat

14
Aug

Posted by Anonymous


on 8/14/15 at 9:48AM

In the past I have had Carbonite's service. I have tried twice since then to start Carbonite service again. I was under the impression that the service would start. However, it never started again. My name is Ross Peeler,e-mail Please look into this for me and let me know what the difficulty Is. I just want residential service.

Thank you. Ross Peeler

01
May

Posted by Anonymous


on 5/1/15 at 2:21PM

Trying To Find Out Why I Cannot Delete Any Email Or Run Any Attachments In My Email File

10
Jan

Posted by Paula


on 1/10/14 at 3:13PM

After Kody got my files going, 2nd call.
Called back to restore them. Emmi after an hour or so got them on the desk top, but thought there might be a problem. She opted to re-start my pc at which time ALL DISAPPEARED and I had fewer files than I started. This was on 01/08/14, 10:30 a.m.
All of a sudden, Carbonite was cut off with the words: Session Ended. Emmi suggested I had a virus and needed to get it cleared up before I could be restored???
This does not look hopeful,she said in despair...

View all 12 Carbonite customer service reviews »
Customer Service Ratings

Based on 115 votes.

2.8

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Carbonite customer service news
Five Reasons Why Carbonite is Great for Small-Business Owners

What makes Carbonite stand out for SMB owners comes down to five basic factors: security, ease of use, customer service, mobile access and speed. Read on for a breakdown of how Carbonite excels in these areas and how it can help your small business ...

Carbonite Completes Sales Reorg Following EVault Acquisition: Mellinger Stays, Doggett Leaves

Carbonite spend a year integrating the two sales teams, and has placed them under EVault's top sales executive, resulting in the departure of Carbonite's sales lead, Chris Doggett. By Joseph F. Kovar January 09, 2017, 06:13 PM EST. Carbonite has ...

This CEO just explained what the American Dream means to an immigrant

Carbonite CEO Mohamad Ali immigrated to the United States from Guyana as a child. On Wednesday, he spoke at a naturalization ceremony at the John F. Kennedy Presidential Library and Museum about his experience and the importance of working hard and ...

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