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Sir,
I wish to inform you about a defect of information to your clients about the changes of flight schedule that the Japan Airlines may have to unexpectently apply.
Today, sunday april 24, our flights from Tokyo Narita Airport to Paris CharlesH de Gaule was sceduled at 2,00pm. By chance, we arrived early at the airport and we were astonished to discover that the flight take off had been advanced to 11,40am without any announcement to the e-mail adress which had been used for the purchase of the electronic tickets and that I have consulted everyday duriing our stay in Japan.
I am really puzzled by such negligent attitude from the part of Japan Airline attitude towards its clients.
I would appreciate that you read this note with attention.
This inconvenient event is the only dissapointment that we had during our trip in Japan.
Sincerely yours

Pr Marcel Chatel


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