Japan Airlines customer service news

Find the latest Japan Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Japan Airlines décroche sa 5e étoile


Japan Airlines (JAL) a été certifiée compagnie aérienne 5 étoiles par Skytrax, lors de la cérémonie annuelle de remise des prix Skytrax qui s'est déroulée à Londres le 17 juillet dernier. À lire aussi. La SNCF lance un assistant personnel de mobilité.

JAL se lance dans le low-cost long-courrier


Japan Airlines vient d'annoncer sa décision de créer une nouvelle compagnie aérienne low-cost à vocation internationale. À lire aussi. SAS entre en piste à Marseille. 16 octobre 2018. La reine des paparazzi a-t-elle les clés d'Amadeus? 16 octobre 2018.

Japan Airlines is launching a new low-cost carrier to tap into growing Asian demand for budget travel


Japan Airlines (JAL) is launching a low-cost carrier offering medium to long-haul flights, aiming to tap into growing Asian demand for budget air travel. The new airline will be based at Narita International Airport in Tokyo and will offer flights to ...

Ocean Wise halibut now on Japan Airlines' menu


Ocean Wise seafood program, part of the Vancouver Aquarium in British Columbia, is partnering with Japan Airlines (JAL) to bring sustainable seafood to flights from Vancouver to Tokyo. The new JAL Business Class western menu will feature Ocean Wise ...

Japan Airlines investiert in Überschallflugzeug


Das in Denver ansässige Startup Boom Supersonic gab am Dienstag bekannt, dass Japans zweitgrößte Fluglinie , Japan Airlines, zehn Millionen Dollar (rund 8,5 Millionen Euro) in das Unternehmen investiert. Boom Supersonic arbeitet an einem ...

New York to London in 3 Hours? Japan Airlines Invests in US Startup's Supersonic Jetliner


Denver-based startup Boom Supersonic said on Tuesday Japan's number two carrier Japan Airlines Co Ltd (japsy, +0.32%) has invested $10 million in the company, which is building a supersonic passenger aircraft it claims will be faster, quieter and more ...

Japan Airlines investiert in den Überschall-Flieger Boom


Stellenmarkt. Spezialist in der Materialbuchhaltung (m/w)ARTS, Friedrichshafen; Werkstudent im Bereich Softwareprogrammierung (m/w)ARTS, Hamburg; Projektmanager im Bereich Customer Service (m/w)ARTS, Schwäbisch Hall; Systemberater und Entwickler für ...

Japan Airlines puts millions into US startup's supersonic plane


SEATTLE (CNNMoney) - Japan Airlines wants to see a world where Tokyo and the West Coast of the United States are separated by just five and a half hours at supersonic speeds. Japan Airlines, or JAL, has invested $10 million into Boom Technologies, a ...

Japan Airlines, Aeroflot signs codeshare partnership pact


November 28, 2017: In a recent development, Japan Airlines (JAL) has forged a strategic codeshare cooperation agreement with Russian airlines—PJSC Aeroflot. The first leg of the codeshare pact is expected to be implemented after fiscal 2018. According ...

Japan Airlines and Vistara sign Memorandum of Understanding for commercial cooperation


India Blooms News Service | @indiablooms | 07 Sep 2017. #JAL, #JapanAirlines, #Vistara · Facebook Google Twitter Pinterest. Bangalore, Sept 7 (IBNS): Japan Airlines (JAL) and Vistara on Thursday signed a Memorandum of Understanding (MoU) to ...

Watch Flames Erupt From a Japan Airlines Flight After a Bird Strike


A Japan Airlines flight made an emergency landing in Tokyo on Tuesday after a suspected bird strike to one of the plane's engines. Video footage of the reported strike shows flames burst out of one of the plane's engines after takeoff. A spokesperson ...

Japan Airlines and Vietjet Sign Comprehensive Partnership Agreement


The two airlines have agreed to codeshare on all flights between Japan and Vietnam as well as on the domestic flights of both airlines. Flights between Vietnam and other Asian countries will also be included. JAL and Vietjet also plan to look at ...

We're in for a ruff flight! Japanese airline now allows passengers to travel with their dogs in the main cabin


A Japanese airline has launched a special flight service that allows passengers to fly with their dogs in the main cabin. Japan Airlines' first 'wan wan jet' charter service departed on Friday from Narita airport near Tokyo and flew domestically to ...

Japan Airlines extends Boeing parts solutions agreement 10 years


According to Japan Airlines, Boeing's exceptional customer support and parts solutions were key factors in the decision to extend the contract. “Boeing is pleased to continue our long-standing partnership with Japan Airlines, helping to improve ...

Japan Airlines using Microsoft HoloLens to train pilots


Thanks to airplanes, you can travel from USA to say, Europe, in less than a day -- a miracle! Of course, technology and air travel are forever linked, and today we learn that Japan Airlines is leveraging augmented reality to assist in the training of ...

Japan Airlines Using Microsoft HoloLens for Training


Microsoft's HoloLens is about to rack up some serious frequent flier miles on Japan Airlines. Connected Traveler At Microsoft's partner conference on Monday, the airline announced it is using the augmented-reality headset as part of two proof-of ...

In Japan, airlines, travel firms launch a discount drive


TOKYO - Travel agencies and air carriers in Japan have discounted their tour and flight fees for Kyushu as a measure to vitalize local tourism in the region's seven prefectures, which has slumped since the Kumamoto Earthquake. Using government ...

Halal Meals On Board: How Japan Airlines Care For Muslim Passengers


EVERETT, WA - MARCH 26: Delivery of first 787 to Japan Airlines March 26, 2012 at the Paine Field in Everett, Washington. Japan took delivery of two Boeing 787 Dreamliners March 25, 2012, the first with GE engines and one of which will make the first ...

Japan Airlines to Codeshare with Alaska Airlines


Japan Airlines and Alaska Airlines have entered into a codeshare and FFP partnership which will provide customers with an enhanced network and more mileage earning opportunities between Japan and the U.S. Pacific Northwest.

Japan Airlines adds a dash of magic to promote its new credit card【Video】


Even though Japan remains a mostly cash-based society, more and more places now accept credit and debit cards. But just like with any other “new” technology, both businesses and consumers in Japan can be a little slow on the uptake. It'll take some ...

This Japan Airlines hottie is setting female netizens' hearts aflutter【Video】


JAL returns with another dance video, this time with new costumes and a handsome male member who can really bust a move. Scoring points with vocaloid fans last year with a cute dance set to Hatsune Miku's “39”, JAL (Japan Airlines) is participating ...

Japan Airlines passengers flee plane via emergency slides after engine failure


The commercial jet, carrying more than 160 passengers and crew on a domestic flight, had just aborted take-off due to the storm when smoke entered the cabin. At least four passengers were treated for injuries after everyone on board escaped the ...

Japan Airlines and others to divert flights over fears of falling debris from North Korea rocket


Airlines are changing their routes for some flights in Asia over fears that passenger jets could be hit by falling debris from a North Korean rocket. With the secretive country planning to launch a satellite-bearing rocket between February 8 and 25 ...

Japan Airlines releases 2016 New Year vacation traffic forecast


Today, JAL Group (JAL) forecasted a total of 268,464 passengers traveling on its international flights during the Japanese New Year vacation period from December 25, 2015 to January 3, 2016 based on current reservation figures. The total number of ...

Japan Airlines suspends Paris service after attacks


Japan Airlines will suspend flights between Tokyo Narita and Paris Charles de Gaulle next month. The move follows a substantial drop in passenger numbers since last month's terror attacks in the French capital, reports The Express Tribune. In the case ...

Japan Airlines introduces new amenity kits in Business Class


TOKYO, Japan - Japan Airlines (JAL) will introduce new amenity kits to Business Class cabin on select international routes from December 28, 2015. JAL will be the world's first airline to provide an original amenity kits collaborating with luggage ...

Dallas Fort Worth International Airport welcomes return of Japan Airlines


"We're excited to welcome Japan Airlines back to Dallas Fort Worth International Airport with their Dreamliner service to Tokyo," said DFW Airport CEO Sean Donohue. "Japan Airlines is known for providing an exceptional level of Customer Service, and it ...

Japan Airlines Launches English-Language Website for Domestic Flights


The website allows English-speaking customers to book and purchase domestic flights and view numerous flights details. The number of foreign visitors to Japan is expected to pass 20 million by the end of the year. Two key features of the new website are:.

Japan Airlines launches mobile site in English for its domestic service


TOKYO, Japan - Japan Airlines (JAL) launched mobile site in English for domestic service, providing English-speaking customers with more convenience including the domestic flight booking and purchase, and view reservation function, which are same as ...

Japan Airlines and Vistara reach formal partnership agreement


Japan Airlines (JAL) and Vistara today have reached a formal partnership agreement with the aim of improving customer convenience, the quality of services and enhancing the corporate value of both companies following the expansion of their customer ...

Japan Airlines returns to Dallas/Ft.Worth International


"We are honored to welcome back Japan Airlines to Dallas/Fort Worth International Airport, and are excited about the outstanding connectivity and Customer Service they will provide to passengers flying to Japan and throughout Asia," Sean Donohue, chief ...

Japan Airlines returns to Dallas/Fort Worth after 14-year absence


Japan Airlines (JAL) is returning to Dallas/Fort Worth International Airport after an absence of nearly 14 years. The carrier will begin flying to Tokyo Narita on Nov. 30, offering four weekly round-trip flights with the "possibility" of going to daily ...

Japan Airlines Returns Direct Service To DFW Airport


“We are honored to welcome back Japan Airlines to Dallas/Fort Worth International Airport and are excited about the outstanding connectivity and Customer Service they will provide to passengers flying to Japan and throughout Asia,” said Sean Donohue, ...

Japan Airlines nonstop service to Dallas/Fort Worth


"We are honored to welcome back Japan Airlines to Dallas/Fort Worth International Airport and are excited about the outstanding connectivity and Customer Service they will provide to passengers flying to Japan and throughout Asia," said Sean Donohue, ...

Japan Airlines returns to Dallas/Fort Worth in November


“We are honored to welcome back Japan Airlines to Dallas/Fort Worth International Airport and are excited about the outstanding connectivity and Customer Service they will provide to passengers flying to Japan and throughout Asia,” D/FW Airport CEO ...

Japan Airlines cuts back on summer flights to Anchorage


Faced with a pilot shortage and fleet reductions, Japan Airlines will dramatically cut back the number of summer charter flights it sends to Anchorage. Rather than flying directly to Alaska's largest city, many visitors from Japan will have to take ...

Japan Airlines expands BA/Finnair codeshare agreement


According to the airlines, the benefits for passengers include the ability to mix and match flights on all three carriers; online booking capability and check-in with any of the three airlines; integrated customer support across the three airlines; and ...

Japan Airlines attendants dance to Hatsune Miku


The flight attendants of Japan Airlines (JAL) put on their best idol costumes to dance to Hatsune Miku's “39” (San-kyuu, or 'Thank You') song to promote the company's participation at the Niconico Chokaigi 2015 event this month. The video shows the ...

Qatar expands Cathay and Japan Airlines codeshares


Qatar Airways has expanded its codeshare agreements with its Oneworld partners Cathay Pacific and Japan Airlines. The Gulf carrier and Cathay first began codesharing a year ago in a deal covering services from Hong Kong to Europe, Africa and the Gulf, ...

Qatar Airways expands codeshare agreements with Cathay Pacific and Japan ...


DOHA, Qatar – Qatar Airways has announced the further expansion of its code-share agreements with both Cathay Pacific and Japan Airlines, enhancing connectivity around the globe for the traveling public between these oneworld member airlines.

Japan Airlines increases service from LA with return of nonstop to Osaka-Kansai


LOS ANGELES, CA - Japan Airlines (JAL) today celebrated the return of daily nonstop service between Los Angeles International Airport (LAX) and Osaka's Kansai International Airport (KIX) –strenghening the airline's network across the Pacific and ...

Former Japan Airlines CEO Reminds Us Of What a Great Boss Should Really Be Like


Cute School Girl Enters Shower Room, Comes Out Transformed Into an Adult Man · Why Japan's Customer Service is the Best in the World ... USA's Olympic Basketball Team Rents Luxury Cruise Ship While Others Live in Horrid Conditions · 230.9K. News ...

Japan Airlines JAL introduces new spring menu


Japan Airlines (JAL) has been introducing high quality inflight meals on North America, Europe, Australia and Southeast Asia routes under the meal service concept of "JAL BEDD SKY AUBERGE," your exclusive restaurant in the sky since January 2013.

Japan Airlines to purchase 32 MRJ aircraft


TOKYO, Japan - Japan Airlines (JAL) and Mitsubishi Aircraft Corporation (Mitsubishi Aircraft) announced today that they have signed an agreement for the purchase of thirty-two firm Mitsubishi Regional Jet (MRJ) aircraft. JAL and Mitsubishi Aircraft ...

Japan Airlines JAL Conducts Trial of COMUOON


Japan Airlines (JAL) decided to start a month-long trial of using table-top hearing support device, named "COMUOON," to improve its Customer Service at JAL Plaza Yurakucho, Tokyo, starting January 2015. COMUOON is a high-performance micro speaker ...

Japan Airlines announces international fare fuel surcharge


From February to March 2015, it will range from 1,000 yen on a Japan - Korea ticket to 14,000 yen on a Japan - USA ticket per person per sector flown, on tickets purchased in Japan. This updated level of fuel surcharge will be applied to all ...

Japan Airlines tests battery-free beacons at 13 airports


Bluetooth Low Energy (BLE) beacons that use energy harvesting technology to avoid the need to change batteries have been installed by Japan Airlines (JAL) at 13 major Japanese airports to provide users of its JAL Countdown mobile app with “real-time ...

Japan Airlines launches new mobile site in twelve languages


TOKYO, Japan - Japan Airlines (JAL) announced the launch of new easy-to-use multilingual mobile sites to assist overseas customers with their travel needs. Customers can access JAL's overseas mobile sites which are available in 26 regions and 12 ...

Cyber attack on Japan Airlines impacts up to 750000


A phishing attack may have resulted in the theft of personal information belonging to customers of Japan Airlines's frequent flier club. The data compromised includes names, addresses, genders and places of work of anywhere between 110,000 and 750,000 ...

Japan Airlines unveils new B787-8 cabin


Japan Airlines has unveiled the new cabin interior to soon feature on its B787-8 Dreamliner aircraft. The design — branded as JAL Sky Suite 787 — will first be available on the airline's Tokyo Narita to Frankfurt route from December, followed by its ...

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