Find the latest Japan Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Under the theme of raising the notches one class above all cabin services, Japan Airlines (JAL) has been introducing JAL SKY SUITE 777 (SS7) and JAL SKY SUITE 767 (SS6) on select international routes. The airline today announced to introduce the ...
Firmata da Japan Airlines (JAL) e Mitsubishi Aircraft Corporation una lettera di intenti per un ordine di 32 aeromobili Mitsubishi Regional Jet (MRJ): dal 2021 il velivolo sarà utilizzato sulle rotte nazionali da J-AIR, la compagnia regionale del ...
A partnership between ride-hailing service Didi Chuxing and 31 auto industry partners will bring out a fleet of EVs specifically designed for ridesharing. 4 May 2018. travel · Industry Implications For Chat-Based Customer Service. Brands across ...
TOKYO, Japan - Japan Airlines (JAL) has signed an agreement with Amadeus IT Group, S.A. (Amadeus) for Altéa as part of its Passenger Service System (thereafter "PSS") transformation program. At present, JAL is operating its own PSS for both Domestic ...
La compagnie arienne japonaise Japan Airlines (JAL) a lancé mercredi 16 juillet 2014 une expérimentation pour localiser son personnel au sol à l'aide de montres connectées. Elle entend déployer par la suite un système d'assignation de tâches visant à ...
See also... American Airlines undertakes industry's biggest deployment of iBeacons at DFW Airport · Spring Airlines trials Google Glass for onboard Customer Service · Japan Airlines launches Wi-Fi and wireless IFE on domestic services ...
Japan Airlines (JAL) staff at Tokyo's Haneda airport are being provided with smartwatches that work in conjunction with Bluetooth Low Energy (BLE) beacons, to give management a way to assign staff more efficiently and respond more swiftly to customer ...
Japan Airlines combines beacons and smartwatches to improve Customer Service at airports. By Sarah Clark • 15 July 2014 18 July 2014 • nfcworld.com. Japan Airlines (JAL) staff at Tokyo's Haneda airport are being provided with smartwatches that work in ...
TOKYO, Japan - Japan Airlines Co, Ltd (JAL) and Nomura Research Institute, Ltd. (NRI) will start demonstration test of iBeacon *1 and smartwatch*2 for the airline's airport passenger service within approx. a month from July 16, 2014. *1. iBeacon ...
JAL's official Japanese Twitter account @JAL_Official_jp also does not appear to reply to Customer Service questions and is rather used to provide customers with information regarding its products and promotions. Launched on December 24, 2013, this ...
The execution, however, was definitely lacking when a Japan Airlines Boeing 787 Dreamliner taxied toward the Tampa International Airport terminal on Thursday evening. Two airport fire trucks were stationed on each side of the plane. Firefighters used ...
Japan Airlines will start offering in-flight WiFi services to their passengers in both domestic and international flights, in a bid to have an advantage over foreign rivals in terms of Customer Service. They will become the first Japanese carrier to ...
... on travel and tourism · Australia/ NZ & Pacific · Hawaii · USA & Canada · Carib/Central/South America · Europe & Israel · Middle East & Gulf · Africa · Central Asia · East Asia · Global Issues ... New report: Customer Service is king in today's ...
There are more problems with the Boeing Dreamliner. This time an emergency was declared by a Japan Airlines captain on JL 002 on a nonstop flight from Tokyo to San Francisco. 171 passengers and crew on board this flight may have only known the extent ...
Gogo Inc. (GOGO - Snapshot Report) has recently announced a partnership with Japan Airlines (JAL) to provide Gogo Vision service on the latter's entire domestic fleet. Gogo's wireless in-flight entertainment service, Gogo Vision, allows passengers to ...
TOKYO, Japan - JAL Group (JAL) announced today that it will increase flight frequency on its Tokyo (Narita) = New York (JFK) route from 7 weekly roundtrip flights to 14 weekly roundtrip flights, starting March 30, 2014. The second daily flight from ...
Most airlines issue press release after release proudly flying the new troubled Dreamliner Boeing plane, while Japan Airlines (JAL) decided on Saturday two pull Boeing 787 Dreamliners from two international routes. This happened for security concerns ...
Japan Airlines announced today details of its second installment of the JAL NEW SKY PROJECT, fully revamped Boeing 767-300ERs named JAL SKY SUITE 767, which will be first introduced on flights between Tokyo (Narita) and Vancouver from December ...
TOKYO (AP) - Usually when Japanese airlines need to buy a big plane, they go to Boeing . Not this time. Japan Airlines ordered its first Airbus jets on Monday. It's buying 31 A350s, the European plane maker's new long-range, fuel-efficient jet. JAL ...
Airbus the manufacturing giant for aircraft announced a first deal ever with Japan Airlines the Japanese carrier. The deal just signed was for 31 A350 planes and was worth close to $9.5 billion at the prices that Airbus lists for that model aircraft ...
ANA Holdings Inc., Japan's biggest airline, won more take-off and landing rights than Japan Airlines Co. at Tokyo's Haneda airport in a distribution of new international slots by the government. ANA will get 11 new daytime slot pairs at the end of ...
TOKYO, Japan - Japan Airlines (JAL) will introduce new in-flight service on Honolulu routes and new services in Honolulu, starting from this autumn. As the first installment, JAL will offer new in-flight meal service from Japan to Honolulu in ...
All Nippon Airways and Japan Airlines said Wednesday they are checking their Boeing 787 fleets for wiring problems unrelated to battery defects that plagued the aircraft earlier this year. ANA said the departure of a 787 plane was delayed over problem ...
ANA Holdings, the world's largest operator of Boeing 787 aircraft, said it found wiring defects in three of its Dreamliners, a discovery that prompted rival Japan Airlines to order a flight to return home. ANA found improper wiring for the fire ...
BOSTON (AP) - A Japan Airlines flight to Tokyo's Narita Airport returned to Boston's Logan Airport on Thursday because of a possible fuel pump issue on the Boeing 787 aircraft. It's the latest trouble for the new Dreamliner aircraft after a lithium ion ...
For more information, please contact the FlyerBonus Customer Service at website www.flyerbonus.com, e-mailflyerbonus@ bangkokair.com or call center on 1771 (24Hrs.) Japan Airlines (JAL) is Bangkok Airways' latest code-share partner. The agreement ...
From August to September 2013, it will range from 2,000 yen on a Japan - Korea ticket to 21,000 yen on a Japan - USA ticket per person per sector flown, on tickets purchased in Japan. This level of surcharge will be applied to all international ...
For more information, please contact the FlyerBonus Customer Service at website www.flyerbonus.com, e-mail [email protected] or call center on 1771 (24Hrs.) Japan Airlines (JAL) is Bangkok Airways's latest code-share partner. The agreement ...
TOKYO, Japan - Japan Airlines (JAL) announced that it will install all new seats in the airline's two-class international Boeing 767-300ER fleet as part of its continued commitment to provide customers with a high-quality, full-service experience. The ...
A security officer stands in front of a poster advertising Bombardier Inc.'s new C series passenger aircraft in Farnborough, U.K. Montreal-based Bombardier's CSeries jet is set for its first flight in June and entry into service next year. Photographer ...
The down-the-line effects of Boeing's Dreamliner problems continue to pile up for the aircraft's airline customers. The latest comes from Tokyo, where Japan Airlines announced today (Feb. 4) it will suspend the launch of its new Tokyo- Helsinki route ...
TOKYO, Japan - Japan Airlines (JAL) and S7 Airlines (S7), both members of the oneworld airline alliance, have entered a codeshare agreement with each other for the first time and will commence codeshare flights from January 30, 2013. JAL operates a ...
TOKYO, Japan - Japan Airlines (JAL) will strengthen its network in the two largest cities of Brazil - Sao Paulo and Rio de Janeiro, with the start of a new codeshare arrangement with American Airlines (American), beginning January 27, 2013. JAL will ...
BOSTON — Officials at Boston's Logan International Airport say crews have contained a fuel leak from an outbound Japan Airlines flight to Tokyo in the second incident involving the airline at the airport in two days. Massachusetts Port Authority ...
A Boeing 787 Dreamliner from Japan Airlines caught fire after an electrical fire broke out. USA today reported that the plane was empty and the incident occurred at Boston's Logan International Airport. The fire occurred when an auxiliary electric ...
JAL's new look is more conservative than the edgy Banana Republic uniforms that Virgin America unveiled this summer, but helps build brand identity amidst growing competition in the Asian aviation market. — Samantha Shankman. Share. Tweet. Share. Post ...
Last week, Japan Airlines announced it would serve KFC on its flights from Tokyo's Narita Airport to New York, San Diego, Chicago, Boston, Los Angeles, London, Frankfurt and Paris. Now, we know how those meals will look. kfc japan airlines. The meal ...
"Japan's cuisine is usually associated with the delicate flavours and textures of sushi, but the national airline is opting for an altogether more robust festive meal — KFC chicken." That's from AFP, one of several news outlets reporting on Japan ...
For fast food fans everywhere, the announcement that an airline has struck up a deal with a takeaway giant might beg the question: 'what took them so long?' The Air Kentucky meal on Japan Airlines. Festive fare: The Air Kentucky meal will be served ...
Japan Airlines (JAL) is launching the first-ever nonstop service between San Diego and Asia on December 2, 2012 with the 787 Dreamliner aircraft, starting with four weekly flights on Mondays, Wednesdays, Fridays and Sundays initially. From March 1 ...
TOKYO, Japan - Japan Airlines (JAL) and Bangkok Airways (PG) today announced the commencement of their codeshare agreement on select flights between three airports in Japan and Bangkok operated by JAL, as well as between Bangkok and four points ...
DW International is an independent consultancy established in 2005 providing technical support in the fields of air navigation, civil air communications and air traffic management. The company also develops and maintains bespoke software and manages ...
Yoshiharu Ueki, president of Japan Airlines Co. (JAL), prepares to strike a bell during a ceremony for the company's initial public offering at the Tokyo Stock Exchange in Tokyo. Photographer: Tomohiro Ohsumi/Bloomberg. Don't Miss Out — Follow ...
TOKYO, Japan - Japan Airlines (JAL) today launched JAL NEW SKY PROJECT, a thorough revamp of its in-flight products and services on international routes under a collective theme "Welcome! JAL New Sky". As an initial phase of this Project, JAL will ...
Japan Airlines (JAL) today announced plans to install brand-new seats in every cabin class on its international fleet of 777-300ER aircraft. The newly-designed seats will debut on the daily service between Tokyo (Narita) and London (Heathrow) from ...
"We are honored that JAL has extended its exclusive repair agreement with Hamilton Sundstrand," said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager. "Hamilton Sundstrand has a strong partnership with JAL and we ...
Universal Studios Japan (USJ), one of Osaka's most popular tourist attractions, was hired out for an exclusive event on September 24 for an events called JAL Premium Night. As many of you will know, Japan Airlines, or JAL, is the official airline of ...
A company statement said the carrier's U.S. call center began taking reservations on June 13. Starting in December, the airline will fly four times weekly — on ...
Japan Airlines (JAL) yesterday demonstrated the strategic use of the state-of-the-art Boeing 787 Dreamliner with the official launch of the first ever nonstop service between Boston Logan and Tokyo, Narita. JAL008 took off from Tokyo, Narita and landed ...
The JAL Group (JAL) has announced an order of twenty Boeing 787-9 aircraft, which it intends to deploy on medium to long haul international routes after fiscal year 2015, as part of its Mid-Term Management Plans for fiscal years 2012 to 2016. The ...
