Trend Micro customer service

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Customer Support

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Phone: 800-864-6027

  • How to reach a live person:
    • Keep pressing "#" when recording begins, ignoring all messaging. Took me 2 times.
  • Hours of Operation:
    • Mon-Fri: 5am-8pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

10
Apr

Posted by Caprica1978


on 4/10/17 at 1:49PM

The "people" that run this damn place are nothing but thieves. I have told them, repeatedly, that I do not want their crappy service and to cancel my membership. But they keep renewing it and charging me, even though the card I have now has never been registered to them. They are crooks. And they make it nearly impossible to get through to them. It's a real scam and they should be put out of business. This is a lousy business with horrible customer service.

21
Jun

Posted by rick


on 6/21/15 at 7:54AM

I too am being charged for services canceled long ago. it seems every year they charge you even if you have canceled

05
Apr

Posted by Davidd7963


on 4/5/15 at 1:01PM

I work for ups and i work long hours so your service is useless to me. Your hours of operation are only available when i am at work. I will never buy trend mirco again.

09
Mar

Posted by Anonymous


on 3/9/15 at 12:55PM

We have cancelled all services yet are still being billed. I have been holding on the phone for more than 1/2 hour.

02
Jul

Posted by Susan


on 7/2/14 at 3:12AM

I tried to stop my auto-renew last winter & it wouldn't work on the website. Now they have renewed me for another year & charged my bank account, even though I have a different debit card.

View all 85 Trend Micro customer service reviews »
Customer Service Ratings

Based on 289 votes.

3.0

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Trend Micro customer service news
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