Net10 customer service

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Customer Service

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Phone: 877-836-2368

  • How to reach a live person:
    • Press 1 for English
      Press 4 at first menu
      Press 4 at second menu
  • Hours of Operation:
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  • Email:
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  • Main Company URL:
  • Description:
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User Reviews

25
Nov

Posted by Eat the rich


on 11/25/23 at 3:20PM

Ima net10 customer for like twenty years. Net10 forced a new phone on me, it wouldn't work. I spent about two hours a day, for five days trying to communicate with people in Myanmar (who don't speak english), to get my phone to work.
I had given up, but then a nice person from the National Security Agency came on the line and got it all straightened out.

02
Jun

Posted by Anonymous


on 6/2/22 at 8:46AM

I cannot get a live english speaking technician to resolve my issue, i want to cancle my contract with NET 10 is there any live people at your company? I can't use my net 10 phone, it will not register on any network in central Iowa. Will not make or receive any phon calls.

15
Dec

Posted by Carol


on 12/15/20 at 1:04PM

Spent nearly 2 hours with tech support through 'chat' finally told needed new SIM card. Transferred to someone (Mark) who said couldn't take payment from me, but told me card was $.99, shipping no charge and delivery 2-3 days and advised to 'click' on site listed. Site wanted provider name, but wouldn't accept Net 10 as provider name. Regular site charges $.99 for card, but charges for delivery and date of Dec 28 (2 weeks!) Needless to say not happy with waste of time an still no SIM card ordered.

23
Mar

Posted by Anonymous


on 3/23/20 at 5:01PM

I have 2 net10 phones as of today I can not call out all I get is a busy signal an that's all they get when someone tries to call me can't call net10 have no phone! Help

17
Aug

Posted by Anonymous


on 8/17/19 at 8:04PM

Trying to reactivate my landline phone and can't talk to anyone on their customer service line. I get sent to different menus and none have the option that I need.

View all 506 Net10 customer service reviews »
Customer Service Ratings

Based on 340 votes.

2.0

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Net10 customer service news
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Contract-free carriers Straight Talk, NET10 picking up iPhone 5s, 5c on ...

Just as stock is starting to really level out and the holidays are quickly approaching, contract-free carriers Straight Talk and NET10 Wireless announced plans to begin selling both the iPhone 5s and iPhone 5c starting December 13th. Both Straight Talk ...

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