Cox customer service

Find contact information for Cox customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Cox customer service news.

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Customer Service

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Phone: 800-234-3993

  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Press 1
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Internet Technical Support

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Phone: 800-234-3993

  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Remain on line until someone picks up
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

26
May

Posted by Anonymous


on 5/26/17 at 4:16PM

Steven from cox gave me the best customer service ive ever received truly a pleasure, all reps ive spoken to responded intelligently and in a timely professional manner.

17
Nov

Posted by Anonymous


on 11/17/16 at 12:17PM

85225 no internet again

05
Nov

Posted by Anonymous


on 11/5/16 at 12:08PM

I have been trying to access cox communications security suite to install virus protection that is included in package . I keep getting error page . I have been calling cox for 2 weeks trying to get this matter corrected . all i get is a bunch of runaround. the last call i made i was transferred 6 times ending up back where i started. tried another time and asked for a supervisor and was told that they would not be able to help me

25
Jun

Posted by Barbara


on 6/25/16 at 9:30AM

This is. Please send me written contract for information. Installation is to be today and I have received nothing! I was promised a service when I bought my TV at Best Buy!!!

28
May

Posted by Azbas


on 5/28/16 at 2:00PM

Customer Service is worthless. I am out of service for 3 days and it is there fault. They couldn't even make sure a technician could come in a timely manner. Thinking about disconnecting service. They could have at least gave me a credit on my account.

View all 174 Cox customer service reviews »
Customer Service Ratings

Based on 468 votes.

2.6

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Cox customer service news
Dake and Cox Win Gold, US Falls to Russia At Worlds

Budapest, Hungary — Kyle Dake and J'Den Cox added to the United States' gold medal count Monday evening, but it will not be enough. Despite 70 and 97kg still needing to wrestle their placement matches tomorrow, the team score is already clinched and ...

Courteney Cox & Lisa Kudrow Have Mini Friends Reunion Before Show's 24th Anniversary

Courteney Cox and Lisa Kudrow are friends 'til the end! The two actresses and former Friends stars were there for each other on Thursday night, dining together at The Palm Restaurant in Beverly Hills, California. Bell Icon. Get push notifications with ...

Baylor's Lauren Cox on McClain Award award watch list

McClain was a three-time Olympian for USA Basketball and a two-time Kodak All-American and WBCA Player of the Year for the University of Georgia. By mid-February, the watch list of 20 players for the 2019 Katrina McClain Award will be cut in half. In ...

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