Cox customer service

Find contact information for Cox customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Cox customer service news.

Customer Service

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  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Press 1
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Internet Technical Support

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  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Remain on line until someone picks up
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I would like to know why we are having such poor service today July 31st 2014. I pay a premium price 4 my Internet and television service the television has been buffering all evening and the internet service is so bad we can't access anything Linda Chisholmfort Walton beach

Posted by Anonymous


Called 4 days ago to have telephone & internet changed over to Cox. I was told that service would be Monday between 10:00 -12:00. I called on Monday at 9:35 to confirm appointment. After be put on hold for over 10 minutes, I was told that they didn't have all of the information to port my phone so they weren't coming out to connect. They lied to me and said that they tried to call and get the information. They had my cell phone & home phone numbers. I checked the phone logs, no calls from Cox. I am through with them. I cancelled my contract with them. I have cable TV but am considering Dish or Direct. What lousy business practices.

Posted by Anonymous


Cox recorded playback was interrupted at 8:40 PM on 7/23/14. The cable box eventually reset and shut off. After a few minutes, I was able to find the show I had previously recorded and fast forward to the spot I was watching. Looks like Cox service is going downhill! Is it time for satelite TV?

Posted by Tammy


I would like to let someone know my cable is not working at my house but trying to find a number to call to report a power outage is in possible.

Posted by Anonymous


I hate your guys service my tv makes a fuzzy sound and ive used numerous cable cords so ill just have to go to direct tv cause their much better

Customer Service Ratings

Based on 424 votes.

2.6

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Cox customer service news

Cox ends Tulsa call center operations

Cox Communications will end its call center operations in Tulsa, resulting in the elimination of 80 positions. Those affected are being offered other positions within the company, either at its business facility at 11811 East 51st St. in Tulsa or at ...


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Professional and winning Business plan, list common attributes of each core business entity, great customer service experience I wanted to is tramadol a cox 2 inhibitor. Dean Warehams website is here. Mario Barrera earned a Bachelor of Arts, I enlisted ...


Jennifer Lopez, Laverne Cox win GLAAD Media Awards

LOS ANGELES (AP) — Jennifer Lopez has added a couple of more trophies to her block. The pop star was honored Saturday at the 25th annual GLAAD Media Awards with the Vanguard Award, which lauds efforts to increase visibility and understanding of ...

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