Cox customer service

Find contact information for Cox customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Cox customer service news.

Customer Service

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  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Press 1
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Internet Technical Support

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  • How to reach a live person:
    • Press 1 for English
      Press "#" 2 times
      Remain on line until someone picks up
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


Cox recorded playback was interrupted at 8:40 PM on 7/23/14. The cable box eventually reset and shut off. After a few minutes, I was able to find the show I had previously recorded and fast forward to the spot I was watching. Looks like Cox service is going downhill! Is it time for satelite TV?

Posted by Tammy


I would like to let someone know my cable is not working at my house but trying to find a number to call to report a power outage is in possible.

Posted by Anonymous


I hate your guys service my tv makes a fuzzy sound and ive used numerous cable cords so ill just have to go to direct tv cause their much better

Posted by Anonymous


I am very disappointed in your service. I have ha cable tv for 5 days. After 2 days I called to upgrade. Bad move. Your savvy technician shut off my service so I have had nothing for 2 days, don't know whenI will get service. So instead of sending the tech back to fix what was screwed up I am put on a regular waiting list. I will cancel my service with you when I can and I will tell anyone who will listen about your terrible customer service not that it matters to your company. I will never subscribe to cox again

Posted by Algi


Cox customer services reps are very knowledgable about the products and current campaigns. I dont know why you people think they have some sort of magic wand they wave to make things magically work. They are the ones that have to give you the bad news, so stop taking it out on them, when it is not their fault, also they are pressured into quick call times so its not their fault when you have to wait on hold for 30+ minutes to talk to someone. they are trying their best to get customers off the phone to ghet everyones issues fixed. Yall need to calm down and maybe stopputting so much importance on cable and internet and go out and read a book or something, jeeze.

Customer Service Ratings

Based on 422 votes.

2.6

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

Find Cox hours of operation for locations near you!. You can also find Cox location phone numbers, driving directions and maps.

Cox customer service news

OUT & ABOUT: Wyndham eyes Cox employees

Last week I wrote about Cox Communications closing their Fort Walton Beach customer call center and up to 27 people could lose their jobs. After the story broke, Martin Owen, the marketing director for Wyndham Vacation Rentals, contacted me so I could ...


Cox Communications Moving Jobs from Oklahoma

... Communications says it is moving call center jobs from Oklahoma City to another state, but it won't say how many. The Atlanta, Georgia-based company said Friday that it is undergoing an organizational shift and that it will move the technical ...


Cox Communications moving jobs from Oklahoma City

... Communications says it is moving call center jobs from Oklahoma City to another state, but it won't say how many. The Atlanta-based company said Friday that it is undergoing an organizational shift and that it will move the technical support jobs ...

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