Greyhound customer service

Please find Greyhound customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Greyhound listing at any time if you have new information.

Customer Service

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  • Hours of Operation:
    • Mon-Fri: 7am-7pm CT
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User Reviews

Posted by anonymous


i trust that greyhound , but why is it always late...iv waited two hours for the bus, and its my 3rd time, if your going to be 2 hours late and im sitting in the middle of nowhere,please at least let me know

Posted by none


I am waiting to pick someone up from the station as i am writing this comment. The bus was suppose to arrive at 10:50pm. The bus broke dwn 2hrs away and they have yet to send out another one. I am very fustrated at this point because no one is answering from the station, so i can find out what's going on and they are suppose to be open 24hrs(thats what the website states). Im sure this will be the first and last.

Posted by Anonymous


I am unable to reach customer service

I wish to request a refund. My trip has been delayed due to your bus driver whose LICENSE was not appropriate for driving the bus. I am delayed by 8 hours and would like a refund. Please contact me.

Posted by Thomasena


My trip was going good into I got into SC they told us to step off the bus so they can clean the bus then 30 minutes pass still no call for reboared then after another 30 minutes pass they lady tell is the driver isn't here then she tell us two hours later they haven't heard anything from the driving so we are stuck in Fayetteville Into they get a driver I suppose to be in savannah at 9am but no driving how can I get there I hate grey hound I will never buy a ticket from them again the worst service I ever had

Posted by Ralph


First called Sarasota Fla. to get rates on a box I wanted to ship.

Called for two days never answered the phone. than called denton Tx.greyhound were I wanted the box to be shipped, all I got was a busy signal. Haven't heard a busy signal for 30 years. Than called the for customer service was on hold for more then 10 minutes. Hungup. Do they really want to stay in business ??????????

Customer Service Ratings

Based on 128 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Greyhound customer service news

Passenger attacks Greyhound driver, tries to roll bus; dozens injured

"We dispatched two relief buses to pick up uninjured customers and have brought them back to Phoenix," Greyhound spokeswoman Alexandra Pedrini told 3TV via email. "Our customer service team is currently working to reschedule all of these customers ...


Greyhound casino express

The casino offers great bonuses and stellar customer support, simply be at the casino from 5pm to 8pm and register for the days tournament? After all, we give beginners the chance to practice playing in "practice mode" for free. You can Discover fun ...


Greyhound Bites the Hand that Feeds It

After giving decades to their company's success, many workers receive a little over the minimum wage and are seeing their hours being cut Mauritta Wallis, a 20 year customer service agent at Greyhound said, “We just want the company to show to us the ...

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