Greyhound customer service

Please find Greyhound customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Greyhound listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Press 7 when recording begins
  • Hours of Operation:
    • Mon-Fri: 7am-7pm CT
  • Email:
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User Reviews

Posted by Anonymous


I traveled to California on the greyhound before

Posted by tricia


You're bus from sonira bus is three hours late and I can't get any information so don't no if just sitting here wondering bad business I will try my best not to travel greyhound every again

Posted by anonymous


i trust that greyhound , but why is it always late...iv waited two hours for the bus, and its my 3rd time, if your going to be 2 hours late and im sitting in the middle of nowhere,please at least let me know

Posted by none


I am waiting to pick someone up from the station as i am writing this comment. The bus was suppose to arrive at 10:50pm. The bus broke dwn 2hrs away and they have yet to send out another one. I am very fustrated at this point because no one is answering from the station, so i can find out what's going on and they are suppose to be open 24hrs(thats what the website states). Im sure this will be the first and last.

Posted by Anonymous


I am unable to reach customer service

I wish to request a refund. My trip has been delayed due to your bus driver whose LICENSE was not appropriate for driving the bus. I am delayed by 8 hours and would like a refund. Please contact me.

Customer Service Ratings

Based on 128 votes.

2.9

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Corporate Office

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Hours of Operation

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Greyhound customer service news

New Owen Sound home for Greyhound

Company spokeswoman Alexandra Pedrini said Greyhound still has no plans to add additional routes to or from Owen Sound. Greyhound closed its customer service counter Sept. 30 — the day the Owen Sound Transit terminal was slated to close for good.


Passenger attacks Greyhound driver, tries to roll bus; dozens injured

"We dispatched two relief buses to pick up uninjured customers and have brought them back to Phoenix," Greyhound spokeswoman Alexandra Pedrini told 3TV via email. "Our customer service team is currently working to reschedule all of these customers ...


Tri state greyhound casino

They say that when the outcome of an event is in doubt, the games are not pre-programmed to pay out at a certain time. An update last week for DoubleDown Casino moved the game more than 20 slots to the No. For example, customer support thats always ...

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