Find the latest Comcast news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
LAFAYETTE — A social media firestorm lit up Thursday afternoon when Comcast's Customer Service Twitter feed announced the cable company would drop Big Ten Network nationally in May. However, a Comcast spokesperson said that is not accurate for ...
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Comcast is now reselling one of its chief pay-TV rival's services: Through a deal with Dish Network, the cable operator has launched international programming packages from Sling International via its Xfinity X1 set-top platform. Sling International's ...
UPDATED WASHINGTON — A top executive at Comcast testified at the AT&T-Time Warner antitrust trial on Thursday that he has “no reason” to believe that the massive merger will have an impact on their company's negotiations for Turner channels or HBO.
Comcast is bringing gigabit Internet service to the Charleston region next month in what's the largest rollout yet of ultra-fast download speeds in the region. When Comcast fires up the new service, gigabit speeds will be available across most of the ...
Comcast will roll out its new 1 Gigabit Internet service in Memphis in late April. The service uses existing cable wiring and DOCSIS 3.1 cable modem technology to deliver Internet speeds of up to 1 gigabit a second. Comcast says it's among the fastest ...
Almost all of Comcast customer support representatives I've dealt with have been polite and cordial. But they are not that helpful if you want to reduce your bill until you mention that you are thinking of cancelling your service. At that point, they ...
In her new role, she will be responsible for consumer lending, business development, deposit services, Customer Service, and strengthening relationships within the community for both offices. Hogue graduated for the Pennsylvania School of Banking at ...
The "Leave it to Layron" team's first call was to Comcast Customer Service. An automated system asked for a phone number or account number to look up the customer's information. But there was a problem: Coyle does not have a Comcast account ...
Good morning. Delta Airlines' decision to end discounts for NRA members has gotten it into hot water with its home state legislature. Georgia's lieutenant governor said he would block any legislation benefiting the company unless it resumed the NRA ...
FILE - In this file photo dated Wednesday, March 29, 2017, a sign outside the Comcast Center in Philadelphia, U.S.A.. The owner of NBC and Universal Pictures, Comcast launched a bid Tuesday Feb. 27, 2018, for ... more. Photo: Matt Rourke, AP. Image 2 ...
Comcast NBC Universal could soon be growing even larger. The company has announced it's making a $31 billion bid to acquire European pay TV giant Sky TV in an effort to out fox Rupert Murdoch's 21st Century Fox -- and the Walt Disney Company. Sky's ...
Jessie Diggins made history in Pyeongchang earlier this week when she, along with team sprint freestyle partner Kikkan Randall, won the first Olympic gold medal for the U.S. in cross-country skiing. Diggins' come-from-behind win inspired some truly ...
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Comcast hopes to leverage the billions of dollars it's spending to broadcast the Pyeongchang Winter Olympic Games to showcase the evolving 4K and HDR capabilities of its X1 platform, but it appears to be challenged in regard to coordination and ...
Comcast's decision to bring product design in-house has received more recognition, as six products for its video, broadband and smart home services have notched iF Design Awards. Comcast netted design awards from the organization for its DOCSIS 3.1 ...
In the past year, Comcast has been adding faster internet service for residential and business customer throughout the state and said it has been working to improve its Customer Service. The company has about 1.4 million customers in Michigan. The ...
Three things in life are certain: death, taxes, and annual increases in your cable TV bill, according to a new report by USA Today. And don't think you can just switch to satellite these days to avoid those rising cable prices, because those rates are ...
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In The State of Social Customer Service, an annual report published by Customer Service technology company Conversocial, 54% of respondents preferred messaging channels as their primary form of brand communication over legacy channels such as ...
Las Vegas – Adding more scale to its smart home scope, Comcast said it has extended home automation services to more than 15 million customers, and is working to enable that capability across multiple services, including X1 (TV and the X1 voice remote ...
Comcast employees taking online classes to learn to handle calls from Comcast customers on October 24, 2017. In 2014, a customer's call to Comcast Customer Service went viral. Comcast CEO ultimately apologized and vowed to change the way his company ...
The employees who work in the Alpharetta offices perform a variety of jobs, Horwitz said, including customer support, service set-up, dispatching technicians and business support. According to Philly.com, Comcast laid off more than 500 employees across ...
Subscribe to cable service for long enough and you'll probably run into lousy Customer Service at some point, whether it's technicians who don't show up on time or phone reps that won't let you cancel. However, Comcast's behavior in Washington might ...
Comcast has systematically defrauded thousands of customers in Washington state by signing them up without their consent for a service plan that itself provided nearly no services, alleges a new filing by the state's attorney general. The new claims ...
Moreover, the state says that their audit of recorded Customer Service calls and bills shows that Comcast not only signed Washingtonians up for the service without their permission -- in many cases, people who specifically said they did not want the ...
Washington State Attorney General Bob Ferguson smiles as he speaks with the media on the steps of the federal courthouse after an immigration hearing there on March 15, 2017, in Seattle. Elaine Thompson, AP. SEATTLE — The state of Washington announced ...Washington State | Office of the Attorney General - Access Washington
SEATTLE (AP) — The state of Washington is expanding its pending lawsuit against Comcast, now slamming the cable and internet giant for discarding recorded Customer Service calls that the attorney general claims is evidence of the company's alleged ...Washington State | Office of the Attorney General - Access Washington
SEATTLE -- The state of Washington is expanding its pending lawsuit against Comcast, now slamming the cable and internet giant for discarding recorded Customer Service calls that the attorney general claims is evidence of the company's alleged ...
Wave Broadband, an independent broadband and commercial fiber services provider in the Northwest, has filed a complaint with the Federal Communications Commission alleging that Comcast's NBC Sports regional sports networks (part of its NBCUniversal ...
Add Comcast-NBCU to the companies that will be tucking a bit more into pay envelopes this holiday season following the passage of a tax reform bill that cuts the corporate tax rate from 35% to 21%. The company said Wednesday (Dec. 20) that more than ...
BOTHELL, Wash. – December 14, 2017 – Comcast Business today announced a nearly $500,000 fiber network expansion to the Canyon Park area in Bothell, Washington. Capable of delivering up to 10 Gigabits-per-second (Gbps) of network capacity, Comcast's ...
Comcast chairman Brian Roberts turned heads in 2004, when his cable company launched an unsolicited $54 billion bid for the Walt Disney Co. Today, Roberts no doubt had mixed feelings watching Disney, once Comcast's prey, scoop up key assets of 21st ...
While Comcast's new gateway is broadband focused, Altice USA recently introduced Altice One, a communications hub that supports its video, broadband and voice services and builds in wireless and voice control/navigation. Others Open Gateway, Too ...
MoffettNathanson said companies that pay high cash taxes, like Comcast, will benefit from the decrease in the corporate rate from 35% to 20% (a whopping 43% reduction), but that due to new limits on interest deductibility, heavily leverage companies ...
Comcast is pulling the plug on Plaxo, an address-book synchronization service that the cable giant had once imagined would become a massive social-media property. The Plaxo service will no longer be available as of Dec. 31, 2017, at the end of the day ...
Remember how internet service providers kept telling you that they'd respect net neutrality regardless of whether the FCC would force them to do it or not? Well, it looks like some of them are not so keen on keeping those promises now that the FCC is ...
Comcast has yanked a feature from its Stream app for mobile devices and web browsers that enables subscribers to schedule DVR recordings remotely. The removal of that feature comes a few days after the International Trade Commission issued a final ...
Epix has reached a carriage agreement with Comcast, filling a big gap in its linear distribution that has been a handicap for the pay cabler since its debut in 2009. Financial terms of the deal were not disclosed but it is believed to be a traditional ...
Comcast and Charter are “arguably winners in the dissolution of the Sprint-T-Mobile deal,” MoffettNathanson analyst Craig Moffett said in a new report that ponders the wide-ranging implications of the scuttled M&A talks. RELATED: Sprint, T-Mobile Scrap ...
FILE – In this Feb. 26, 2015, file photo, Federal Communication Commission Commissioner Ajit Pai speaks during an open hearing and vote on “Net Neutrality” in Washington. The FCC is planning to vote in November on proposals to roll back ownership rules ...
Fans of NBC's “The Voice” who also have Comcast's Xfinity X1 service can now vote for their favorite performers directly on their TVs — using their remote control — during the live show. That's sort of cool. But will it make a difference, either in ...
... a deal in place with Disney World's Animal Kingdom). Why Fox is a bad fit: Even if Fox holds onto the networks that compete with NBCUniversal properties—Fox, Fox News and FS1—it's unclear how, and if, FX and USA could co-exist in the same ...
Comcast and Verizon Communications have both approached Twenty-First Century Fox to express interest in buying Fox assets that were the subject of recent talks between Fox and Walt Disney, two people familiar with the situation told Reuters on Thursday ...
