Find the latest Best Buy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Best Buy will now only sell the iPhone X and iPhone 8 through monthly carrier payment plans and has stopped offering customers the option of buying Apple's latest smartphones outright in one lump sum. The move, reported by Bloomberg, comes after the ...
Apple Reveals Messages in iOS 11.3 Will Get Four New Animoji and customer support 'Business Chat' (28). • Apple Introduces 'Health Records' Section Coming to Health App in iOS 11.3 (31). • EU Regulator Fines Qualcomm $1.2 Billion for Paying Apple to ...
Columbus Day is almost upon us, and retailers are not about to miss the opportunity to get shoppers into their stores or onto their websites during this long holiday weekend. Here are a few sales you may want to check out. Amazon: Look for Amazon's ...
Currently, Best Buy's equipment itself costs $389.96, while installation by Best Buy's Geek Squad tech-support crew costs $199. The actual remote monitoring service costs $29 per month. Best Buy is marketing its technology and remote monitoring service ...
The devices are installed unobtrusively throughout the resident's home by a Best Buy Geek Squad team member, who trains the senior resident and their caregiver on the system. Geek Squad members are available 24/7 to provide technical support to the ...
Also on tap: Total Tech Support, a new offering from Geek Squad that provides installation and set-up; unlimited phone, online and in-store support; and reduced-fee repair and in-home services for either $199 annually or $20/month. Best Buy is testing ...
Launching Total Tech Support, a new Geek Squad offering that provides ongoing support for a customer's tech, no matter where or when they bought it. This offering is available nationwide in Canada and at 200 stores in 10 U.S. cities. To support the ...
The company has benefited from closing underperforming stores, improving Customer Service and, most importantly, matching Amazon.com Inc's (AMZN.O) low prices. Those efforts have helped Best Buy beat analysts' sales estimates in six of the past eight ...
Best Buy, which plans to offer an improved checkout experience and more training of associates this holiday season, is also expanding its Total Tech Support offering, which provides in-house electronic support 24/7, regardless of where a product was ...
MINNEAPOLIS (WCCO) — Best Buy will be closing two of its stores in the Twin Cities area in late October, according to reports. The Star Tribune reports the Richfield-headquartered retailer decided to not renew the leases on its locations in Blaine and ...
Best Buy is closing two of its east metro locations this fall, one in Inver Grove Heights and the other in Blaine. The Inver Grove Heights location on 50th Street opened in 1974 and the Blaine location on Ulysses Street opened in 2007. Both will close ...
Best Buy reportedly will stop selling Kaspersky Lab cybersecurity software due to fears that the company has links to the Russian government. WASHINGTON (Sputnik) — Top US electronics retailer Best Buy will stop selling cybersecurity software made by ...
The Samsung Galaxy Note 8 hype train has finally pulled into the station, and we're now faced with a new king of the Android smartphone category. Unfortunately for anyone that was happy with the standard flagship price of around $649, the Galaxy Note 8 ...
Not only is the retailer adding cities where consumers can order products from BestBuy.com and receive them just a few hours later, it's also expanding the number of products available for same-day fulfillment. Best Buy is also trimming the price to $5 ...
The sales figure, according to a New York Post report, are the retailer's best quarterly figures in seven years. The electronics retailer is prepping a new Customer Service program offering customers free in-home project advice that it hopes to have up ...
Macy's and Best Buy are expanding their same-day delivery offers as they try to be more competitive with online leader Amazon. Richfield-based Best Buy, the nation's largest consumer electronics chain, says it will expand to 27 metropolitan markets ...
MINNEAPOLIS (WCCO) — Twin Cities-based Best Buy is taking some heat, accused of price gouging during Hurricane Harvey. A reporter for the website GritPost said he was sent this picture of a case of water priced at $42 in a Houston suburb. A 24-pack of ...
A nearly $43 case of water on sale at a Best Buy outside storm-ravaged Houston was a "big mistake,'' according to the retailer, even as the incident sparked a social media backlash and shone a spotlight on price gouging in the wake of Hurricane Harvey.
... expectation for a 2.1 percent increase, according to Consensus Metrix. Sales were driven by wearable devices, laptops and gaming consoles. But Chief Executive Hubert Joly said on a call with analysts that he did not believe that the mid-single ...
It notched a 5.4 percent increase in same-store sales as shoppers scooped up high-tech gadgets, TVs and appliances at its stores. The No. 1 US electronics retailer, however, spooked investors by disclosing plans to spend more money next year on e ...
This turnaround included strategies like closing underperforming stores, matching Amazon's AMZN prices, and improving Customer Service. Best Buy was able to reinvigorate declining sales and profits, and is one of the only electronics companies that can ...
It's been beefing up its Customer Service in the appliance areas of its stores. This fall, it's showcasing experiences of voice-activated devices from the likes of Amazon's Alexa-controlled Echo and Google Assistant at 700 stores. Amazon, though, has ...
Best Buy has tried to turn itself around by closing underperforming stores, improving Customer Service and most importantly, matching Amazon.com Inc's
The company has been ramping up its online presence, improving customer support, closing underperforming stores. But its rivals are not just competing on price, but also creating their own versions of Best Buy's well-known Geek Squad. And Fletcher says ...
Thirty-three Target locations and 29 Best Buy locations in Texas are temporarily closed after Hurricane Harvey, a Category 4 hurricane, hit southeastern Texas late Friday. 20080215_085208_BestBuyLogo.gif The Minnesota-based retailers both said stores ...
The Galaxy Note 8 has finally been unveiled, which means you can already start planning whether or not you'd like to preorder this hot new flagship phablet. Before you go for any of the compelling offers available from major wireless carriers or even ...
Samsung's Galaxy Note 8 is now available in retail stores and online, which means you can get your hands on Samung's latest smartphone in just minutes. However, there are still two questions you need to resolve before picking up a Note 8. First, are ...
After the overwhelming success and underwhelming supply of last year's hit retro console, the NES Classic, Nintendo is setting themselves up for a repeat performance with the SNES Classic set to hit stores later this year. They're already off to a ...
Last week, the Essential Phone for Sprint's network went up pre-order through various retailers, but today, anyone waiting for the Unlocked model can also pre-order it through Best Buy and Essential's website. The unlocked model is priced similarly to ...
birthday last August with 50 hours of Black Friday-like deals. The celebration was such a hit that we're bringing it back – with even better offers. This year's Best Buy 50-Hour Anniversary Sale kicks off at 10 p.m. Friday ...
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Eight Best Buy locations will offer consumers the chance to compete for the best time trial in “Mario Kart 7” on the Nintendo 3DS. Two winners from each store — one 12 or younger, one 13 or older — will move on to the Oc. 7 finals in New York City.
The B&O Play H4 headphones will be sold in Best Buy stores and on its website. Luxury audio manufacturer Bang & Olufsen will now sell its products through Best Buy. Beginning this week, the H4 and H9 headphones from B&O's B&O Play brand will be ...
There still isn't an exact release date for the Essential Phone following a series of delays, but it seems like we might be getting closer to the phone actually becoming available: Best Buy has put up listings for the upcoming device, as noted by ...
This article was originally published on Hoodline. Best Buy on Geary Boulevard and Masonic Avenue will shutter in September after about a decade in business, but a new retail structure may rise in its parking lot. Best Buy is a great place to buy large ...
For today only, some of Amazon's most popular devices are available at a deep discount. But, oddly enough, it's not Amazon.com that's doing the discounting. Amazon says the Amazon Echo smart speaker was the best-selling product on Amazon Prime Day, ...
In the age of Amazon, consumer electronics retailers like RadioShack and Circuit City were hit especially hard, and just five years ago, Best Buy looked as if it could be headed for the CE retailer graveyard. Today, with an emphasis on consumer ...
The retailer will install about 90 Dyson Demo Experiences in U.S. stores beginning next month, with one of its first ones in its Torrance, Calif., location. While footprints will range from 40 to 400 square feet, each will feature dedicated salespeople ...
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Amid the ashes of retail bankruptcies and store closures, Best Buy remains a vital bastion against the digital assault on brick-and-mortar. Here's how it did it. "Five years ago Best Buy Co. looked like a retail dinosaur, another victim of e-commerce ...
Rewarded for its smart-home forays with strong comp-sale gains, the retailer has accelerated its connected inroads through a service-and-hardware partnership with Vivint, and a six-city test of complimentary in-home tech consults. But now the No.
For those of you in the US, Best Buy is now offering a $200 gift card with any eligible purchase of an unlocked Galaxy S8 device. Samsung's Galaxy S8 duo is only a few months old, but they're seeing all sorts of discounts already, especially the ...
Best Buy will roll out dedicated Alexa and Google Home sections to 700 stores beginning next month. Take Away. The demo stations are the latest in a series of branded product sections deployed by Best Buy and its vendors. Best Buy knows a good thing ...
Best Buy (bby, +0.99%) is making nice with one of its fiercest rivals, Amazon.com (amzn, +0.07%), to bolster its ongoing bid to be the leading retailer in the booming smart-home tech area. The electronics retailer, enjoying a renaissance of late ...
For certain products, Best Buy customers can now rent items before purchasing them. The retailer is partnering with Lumoid, a San Francisco-based startup, to pull off the new effort, which will debut later this month, ReCode reports. Customers can ...
In an effort to stem returns, Best Buy, through a partnership with San Francisco startup Lumoid, will allow customers to try-before-they-buy beginning later this month. The rental pilot will be limited to open-box cameras, drones, audio equipment and ...
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An investigation into a shoplifting incident at Best Buy recently led to felony drug charges against an Athens woman and shoplifting charges against two others, according to the Oconee County Sheriff's Office. Deputies charged Donna Shante Smith, 26, ...
Ironically, while the changes that prompted the wireless revamp stem from T-Mobile and its “Un-carrier” initiatives, Best Buy does not sell the company's postpaid plans. Best Buy is updating its mobile departments and web pages to keep in step with ...
The latest national holiday is Memorial Day, which is one of the biggest days of the year for Americans to break out their patriotic spirit. It's a day family and friends use to get together for events, whether they're barbecues, parties, sports games ...
