Posted by n/a
In May 2014 I submitted a 4th attempt: the modification and financial worksheet along w/ supporting documents. Since that time I have received 2 confirmation overnight fed-express updates, advising me of the duplicate missing items: when in fact there were not missing. It was explained to me that it was because it was not coded with the BofA Ã¢â?¬Å?BARCODEÃ¢â?¬Â? and therefore was not recognized. That is a poor excuse/ reason to tell a homeowner whoÃ¢â?¬â?¢s given you everything you asked for again.
At present I am still on a CountryWide step mod and am only paying Interest and escrow. The three (3) prior times that I applied for your help , YouÃ¢â?¬â?¢ve denied me saying I was not eligible> Like the only thing I can qualify for is ONLY PAYING YOUR INTEREST & ESCROWS BUT NOT MY PRINCIPAL.... balance on this loan. I have struggled begged and over applied for a mod to try to save my home.
This latest episode. I called in on 7/10 spoke to Ms. Brittany then Mrs. Harris they transferred me to Anika Porter my loan specialist. Who never picked up the phone when I called so I left a message nor did she call me back. I called back again to escalate to her manager and I have call Mr. Zeeshan Zaheed @817-864-5122.. Now I know why the employee is being allow to get away with not following up on her account. It seems the manager Mr. Zaheed has done the same. To date I have called and left a message every time on the following days7/11,7/14,7/17,7/18,7/21,7/24,7/25,7,28 and today 7/30Ã¢â?¬Â¦ AND IÃ¢â?¬â?¢m certain You= (BofA) will come back and tell me I donÃ¢â?¬â?¢t qualify. Adding insult to injury, really IÃ¢â?¬â?¢m not trying to be a pest I just want a chance to save my home. If IÃ¢â?¬â?¢m not mistaken I sure there are some guidelines, rules and regulations both on the state and local level where this type of TREND violates my right to be considered for home retention program, my mod application be reviewed. By the time IÃ¢â?¬â?¢m finish paying Your Interest only*MOD it may be better to just let you add this home to you over saturated foreclosure market for the state of Florida. BUT IÃ¢â?¬â?¢d much rather keep my home If YOU DONÃ¢â?¬Â?T MIND.