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I will not be using this website again. It is a partner of USAA, and I love USAA (I do all my banking, insurance, investments with them), but dealing with FTD was a terrible experience. I ordered flowers for mother's day and had them set to be delivered 2 days before mother's day, but after calling to see if my mom recieved them, she did not. I waited 3 days, and still no flowers. I checked my account, and I was billed for the flowers, so I called FTD and they said the order was never given to a florist. They were not going to contact me that my flowers hadn't been delivered, and were just going to take my money without giving the product. I find this incredibly dishonest, and will never use this website again.


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