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My name is Reverend Barbara Oliver, over the weekend The representative from Citi Bank, opened savings and checking accounts for my brother Harold T. Bowles. Banking is very new to him, and he has been awarded a very large sum of money. Kim suggested that I help him open a saving account with ING, because he would be able to save, and the rates and interest are better. Yesterday I took the time and opeded the account, the final part was informtion that had to be verfied with and by him, I wanted to 3way the call because I know he would be nervous, and defenseive, and he would not answer readily, Well long story short, He called this morning several times, finally in complete frustration he just gave up. I called and spoke to a supervisor his name is Ken Sell, I have never in my life heard of an insitution that is so cold, and uncaring, Tyrone in not computer literate, he is re-entering back into society he does not have the skills, that most of have due to working and being in the work force, but to tell me that Tyrone is not the kind of customer you would have, and that your institution will not allow him to have an account. Whowww are you really that shallow, Well I am not sure what to do, after all there is no office for him to walk into and get help like at city Bank. in case you want to look into this matter his number is 116733344. I am his Sister, I can be reached at 646 - 465 2084 or At work 718 - 392 - 5626. my mail address is [email protected]. I hope that the representatives I spoke to and Mr. Sell are not a true reflection of what ING is all about.
Regards
Reverend Barbara Oliver


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